Lobby

Opiniones de The Jung Hotel and Residences

4 out of 5
The Jung Hotel and Residences
1500 Canal St, New Orleans, LA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 845 de 1345 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 292 de 1345 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 1345 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 51 de 1345 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 1345 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lorena

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
El espacio que tienen los cuatros
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Jung | J Collection Hotels, el 5 feb. 2024
Thank you for this wonderful rating, Lorena! We are glad you enjoyed your time with us, and we hope to welcome you back soon.

8/10 Bueno

Albert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lilian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpio y hermoso el hotel
Se hospedó 1 noche en julio de 2023

8/10 Bueno

juan, orlando

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Liana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Impecable
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Cristian Martin

Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Erendira

Se hospedó 1 noche en enero de 2022

10/10 Excelente

CARLOS DENIS SOTO

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the best stay I’ve had and the be been to New Orleans 5 times and this stay was my favorite.
Se hospedó 1 noche en mayo de 2024
Respuesta de Missy, el 24 may. 2024
We are thrilled that you considered your stay at The Jung Hotel, the best among all your trips to New Orleans.We look forward to your next visit!

8/10 Bueno

Robin, Grand Prairie

Le gustó: Limpieza, servicio y personal, servicios
This is my second stay at this hotel. It's a very nice hotel to stay in however their water system for their showers could be better. Each visit there was no water pressure and no hot water while trying to shower. If they could fix this issue, It would meet all expectations when staying.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jennifer

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The jungle is a beautiful hotel very nice rooms. Very nice staff makes you feel safe and the pool is amazing.
Se hospedó 2 noches en mayo de 2024
Respuesta de Missy, el 24 may. 2024
Thank you for mentioning that The Jung Hotel is beautiful with very nice rooms. We are delighted you thought our staff was amiable, the location made you feel safe, and the pool is amazing.

8/10 Bueno

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean and nice. The amenities left a lot to be desired. The lobby bar was not ever open and the hotel didn't have luggage drop off feature for free.
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Renee and Chris

Viaje familiar
I did not like that they did not have a kitchen on property. I don’t think it’s advertised on their website that they do not having any restaurants or in room dining on site. Also they do not have a concierge for surprise and delights. They outsource to a 3rd party for special occasions. The bar had odd hours. I would not stay there again.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

miranda

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome stay
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Lore

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We got the room because it had a tub once we received our room there was no tub and it also include a bottle that we never received staff was nice even tho they couldn’t help putting me in a room with a tub which is all I wanted
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Danielle

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay again! Nice and clean.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Allison, Tarzana

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Just not a great place.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Starr

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean and decorated nicely. The bar area was never open during my stay so so didn’t like that
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Debonee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is gorgeous… The room is spotless and attractive. The general areas of the hotel are well designed inconvenient. I gave a slightly lower score for the area around the hotel, but this is not the hotels responsibility just the nature of this part of New Orleans. Happily the hotel is walking distance from the Veux Carre, if that’s what you’re here for.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jocelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
None
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Shaketa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Alex

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lacey

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great spot!
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

RyLee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and the staff were great!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Xinyi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The hotel is very clean. It provides self-laundry service. We just hope we can get more accommodations like coffee and lemon water in the lobby. We stayed there for 10 plus days. We hope that the hotel can provide big containers of shampoo, body wash and conditioner. (They can be mounted on the wall of the shower.) We feel bad we wasted so many tiny single usage bottles of shampoo, body wash and conditioner. Also, the in-room coffee maker makes very weak coffee. We finally place the coffee bag back into the coffee cup after brewing to make it stronger.
Se hospedó 12 noches en abril de 2024

8/10 Bueno

Kaleb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Calvin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Title: A Gem with Convenience: Stellar Hotel with In-Room Microwave I recently had the pleasure of staying at [Jung hotel], and I must say, it exceeded all my expectations. From the moment I walked in, I was impressed by the stylish decor and welcoming staff. The room itself was spacious, impeccably clean, and tastefully decorated. The bed was incredibly comfortable, ensuring a good night's sleep after a long day of exploring the city. Furthermore, the hotel's amenities were top-notch. The fitness center had modern equipment, perfect for squeezing in a workout before heading out for the day. The location of the hotel was also ideal, situated in the heart of the city with easy access to public transportation and popular attractions. Whether I was visiting museums, exploring the vibrant nightl
Se hospedó 2 noches en mayo de 2024
Respuesta de Missy, el 10 may. 2024
Thank you for choosing The Jung Hotel during your visit to The Big Easy!We are ecstatic that we exceeded your expectations. We appreciate your kind comments regarding the welcoming staff, ideal location, modern fitness center, and spacious, impeccably clean rooms. We look forward to your next visit to New Orleans!

10/10 Excelente

Coral

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were cleaned, spacious, and organized. Decor was nice and modern. The staff was always available.
Se hospedó 2 noches en mayo de 2024
Respuesta de Missy, el 10 may. 2024
We are so pleased you enjoyed your stay at The Jung Hotel.We appreciate your feedback regarding the clean, spacious rooms with modern decor and welcoming staff.

10/10 Excelente

Thais

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Book it! It’s clean and convenient!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Josymar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms. Kind and friendly staff
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was well recently renovated.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The lobby was really nice and the seating areas were nice. But unfortunately the hotel overall was questionable. 1) Our ironing board had blood splatter on it. 2) The water would not warm up in the sink or shower. The hottest it got was lukewarm. 3) On several occasions, there were no lids for our coffee cups in our room. 4) There were no directions on how to use the internet, so we had to to call the front desk. 5) Oftentimes, when we called the front desk, it just rang and rang. 6) I tried to steam refresh a dress by using the nice washer and dryers in the room. I clicked steam refresh in the dryer and my dress came out more damp and wrinkled! I'm not sure if the barrel was wet. It's a stackable and the dryer is on top, so you wouldn't need a step stool of some sorts to look inside.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet but close enough to everything
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Andrea

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
I was disgusted. My initial room the floor was gross, the spare pillow gross, no mattress pad. The room I was assigned to next had mold along the showers old medicine bottles on the side of the bed
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Arthur, Groton

Viaje en pareja
No le gustó: Servicios
The website claims there is a restaurant on the premises. The restaurant is closed permanently. The lobby bar has limited hours during the week. The Coffee Bar is very limited and was closed completely at least one day while we were there.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Krysta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s Unfortunate That The Hotel Bar Wasn’t Open.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

John

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Brian

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

consaundra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On a whole I had a wonderful visit and the hotel made it very pleasant. Great staff, clean and safe property. Close walk to Bourbon Street.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

ROBERT

Le gustó: Limpieza y servicio y personal
There were no outlets open for dining!!
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Julie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Très bruyant la nuit, les gens parlent fort dans les corridors et les murs ne sont pas insonorisés. Très mal dormi malgré la propreté et le bel hôtel. Dommage !
Se hospedó 2 noches en abril de 2024

10/10 Excelente

D'Andria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean and neat. Check in and check out was simple and easy. Friendly staff. Walkable, right on Canal St.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 5 noches en abril de 2024
Respuesta de The Jung Hotel & Residences, el 30 abr. 2024
Thank you, Jessica! It was wonderful to have you as our guest!

10/10 Excelente

Cristal Regina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean and nice staff was friendly and walking distance from all the attractions like bourbon street would recommend to stay at this property
Se hospedó 3 noches en abril de 2024
Respuesta de The Jung Hotel & Residences, el 30 abr. 2024
Thank you for the feedback, Cristal! We are happy to see that you enjoyed your time with us!

10/10 Excelente

Erich

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right on main streetcar and bus lines. Easy to walk to French Quarter.
Se hospedó 4 noches en abril de 2024
Respuesta de The Jung Hotel & Residences, el 30 abr. 2024
Thank you so much for taking the time to give us your feedback. It was great having you as our guest!

10/10 Excelente

Chelsea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great ex
Se hospedó 3 noches en abril de 2024
Respuesta de The Jung Hotel & Residences, el 30 abr. 2024
Thank you, Chelsea! It was a pleasure to host you!

10/10 Excelente

Olan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jenny

Se hospedó 1 noche en abril de 2024