6/10 Okay
Orlando
Traveled with family
May 23, 2024
Liked: Cleanliness, staff & service
Beware of the breakfast bar police, myself and a relative were finishing coffee it was after 9am which is the breakfast end time. The hotel representative walks in and notices the refrigerator where items are stored was low and claimed she had just refilled it. She immediately questioned us about it as if we were the ones that ate more than our share. She didn't see the last couple of guest that came in just before closing so had no idea how many muffins etc. they left with. I myself had 1 cup of coffee, 1 muffin and 1 orange juice, my married relative had 2 of each or which the other was for her spouse still in the room. The next day we were down there and a guest came in and got 4 muffins, 4 juices and cup of coffee. The same hotel representative caught her and explained only 2 items per guest in a room. I am respectful of other guest but if there is a limit they should post this on the breakfast bar.
As for the rooms, the one I had was good and clean but the first room my relative had the TV was staticky, the phone didn't work it also smelled bad. They were switched to another room which was better but when they decided to use the microwave it didn't work. Also, I usually buy frozen snacks when traveling, well all the rooms we had the refrigerator freezers were iced over.
Finally, this is a non-refundable hotel, I was thinking about staying in the area an extra day and accidently reserved the extra day. Cancelled it immediately and Expedia kept funds.
Orlando
Stayed 4 nights in May 2024