Thank you for sharing your 5/5 rating with us, Fabiola. Our staff at the Red Roof Inn PLUS+ West Palm Beach was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Querida Fabiola,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF PLUS+ WEST PALM BEACH. Apreciamos sinceramente sus comentarios y nos complace saber que tuvo una excelente experiencia con nosotros, especialmente en lo que respecta a la conveniencia. Red Roof tiene como objetivo brindar una experiencia positiva a todos nuestros huéspedes y nos alegra que haya quedado satisfecho con su estadía.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Estimado Alejandro,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF PLUS+ WEST PALM BEACH. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por el mal olor que describió junto con el estado del hotel y su servicio que no están a la altura de sus estándares. Red Roof se esfuerza por ofrecer a los huéspedes todas las comodidades del hogar, por lo que me decepciona ver su puntuación de 1/5.Nos encantaría tener otra oportunidad de brindarle una mejor experiencia en nuestro hotel la próxima vez que visite la ciudad.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist

Hello Mauricio, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ West Palm Beach and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Querido Juan,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn PLUS+ West Palm Beach. El personal y yo estamos desanimados al ver que su experiencia no es satisfactoria, lo que provocó su puntuación de 1/5. Entendemos que su experiencia general estuvo muy por debajo de sus expectativas y estamos comprometidos a realizar mejoras para garantizar que esto no suceda en el futuro. En Red Roof trabajamos continuamente para mejorar nuestro hotel, por lo que realmente agradezco que nos brinde sus comentarios.En su próxima estadía, si tiene algún problema mientras está con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. Esperamos tener la oportunidad de servirle nuevamente en el futuro y brindarle la estancia excepcional que te mereces.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Jaime,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ West Palm Beach. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Querido Andy,Gracias por contarnos sobre su reciente visita a RED ROOF PLUS+ WEST PALM BEACH. Lamentamos que haya tenido una experiencia poco satisfactoria debido a la preocupación por la suciedad expresada. Los comentarios de nuestros huéspedes siempre son bienvenidos ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Espero que regrese a nuestro hotel o a cualquiera de nuestras otras ubicaciones de la marca Red Roof en el futuro.Atentamente,LintonRed Roof ManagementRediresponse Specialist

Hello Salvado,We're displeased to see the issues you described regarding your room having an odor and being unclean as we hold our housekeeping staff to the highest standard. As this is not the usual experience our guests have with us, we apologize. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations in the future. Best wishes,Toni-AnnRediResponse Specialist

Hello Rodney, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ West Palm Beach and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Estimado Dimaris,Gracias por tomarse el tiempo para contarnos sobre su experiencia en Red Roof PLUS West Palm Beach. Lamento que su experiencia no haya cumplido con sus expectativas. La situación que describiste sobre la posible sangre en las sábanas es verdaderamente lamentable.En Red Roof, nuestra intención es tener su confianza en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro invitado y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Very truly yours, Chevanese RediResponse Specialist

Thank you for taking a moment to leave a review of your stay, Karla. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the encounter you had did not meet your expectations. You indicated that you were unsatisfied with the cleanliness of your room and bathroom. Please know that we value your feedback and your comments will be shared with management in an effort to directly address your concerns and to have that room inspected. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Tianna RediResponse Specialist

Thank you for taking the time to tell us about your experience at the RED ROOF PLUS WEST PALM BEACH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any issue you may have experienced.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

Dear Erwin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS WEST PALM BEACH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Thank you.

Dear Moises, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ West Palm Beach. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the uncleanliness of the room which hindered your stay. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve our services.Thank you again for sharing your experience with us and we wish you all the best in your future travels. Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Miranda, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent encounter at the Red Roof Inn PLUS+ West Palm Beach. It's truly disheartening to read that you did not stay with us, resulting in your 1/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Roxane, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WEST PALM BEACH. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the room. We are sorry for the inconvenience caused. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay we recommend that you communicate all issues to our front desk staff, so they are able to have your concerns addressed. Your feedback is crucial in helping us provide a better experience for our guests, and we hope to welcome you back for a more seamless stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Roxane, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WEST PALM BEACH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Darwin, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ West Palm Beach. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you Juan, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ West Palm Beach. Please accept our most sincere apologies for the concern you mentioned regarding the cleanliness of the room you were assigned. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Lourdes,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ West Palm Beach. Please accept our most sincere apologies for the concerns you described regarding the cleanliness of the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ West Palm Beach, Rachel. I am sorry that your experience did not meet your expectations. You stated that the smoke smell in the room and the poor hallway smell hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Dear Nellie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WEST PALM BEACH. Please accept our sincerest apologies for the hotel lobby that had a bad smell and the lack of cleanliness of the floor especially for the bathroom. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Merci d'avoir pris un moment pour laisser un avis, Normand. Le personnel et moi-même du Red Roof Inn PLUS+ West Palm Beach apprécions votre note de 4/5 suite à votre séjour. Je suis heureuse que notre lit grand et confortable ainsi que notre grande douche vous aient plu. Cependant, vous avez indiqué que l'insonorisation avait besoin d'être améliorée. Votre satisfaction est importante pour Red Roof, c'est pourquoi nous prendrons en compte les commentaires que vous avez fournis dans le but d'apporter des améliorations afin de garantir que nous offrons une expérience exceptionnelle à nos clients à l'avenir.Merci encore d'avoir partagé votre expérience. Nous espérons que vous nous donnerez l'opportunité de vous offrir un séjour encore meilleur lors de votre prochaine visite dans la région.Sincèrement,Gabrielle Red Roof Management RediResponse Specialist

Dear Adalberto,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ West Palm Beach. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your stay being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Michael, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ West Palm Beach. You indicated that you were unsatisfied with the cleanliness of the room and the odor of the room. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist