“This is the worst hotel I have stayed on. We were put in the motel part, like pontins but 20 years older! Front door had light shining through it, light was hanging with loose wires, dead flies, spiders, cob webs, stains on sheets, bed side lights no light bulbs, grouting yellow in bathroom and windows held in with lose paint
I did ring to complain but they weren't interested.
The hole building needs knocking down.
I got an email to say it's being refurbished,and to bear with them. If you……
“We stayed at Hollin Hose Hotel and unfortunately , the standard of the room was quite disappointing.
The room felt very outdated and in need of refurbishment. The windows were extremely old and difficult to open, the bathroom door would not close properly, and the bathroom tap was loose and moved around when used. The carpet looks quite dirty and, in my opinion not ideal in the a hotel room.
There was also a noticeable musty smell in both the room and corridor, with an unpleasant smell that……
“We were staying here because mum was in hospital nearby and we live four hours away. Staff were very friendly about last minute extension of our stay. Rooms are kept clean as long as you remember to put the little sign out, otherwise staff are very helpful if you need anything.”