“We booked into Buswells and the first room they showed us too was in appalling shape and condition. The furniture was dreadful and all marked, the bed looked like it was propped up on an old bed stead and the room looked out onto a roof with a huge fan blasting away making the noise impossible to handle with the window open. It was really bad. The staff were very good however and moved us to a really nice room which we had no complaints over and had been upgraded. I was extremely surprised they……