“The hotel was fine, from front desk staff to amenities to room size to location. Road work nearby was not the fault of the hotel. On the other hand it was difficult, challenging and severely disappointing to deal with Expedia when I needed to make a change. There was no honest effort or customer service to work with me on my change request. I’m not sure I will use Expedia for any future travels.”
“The hotel was fine, from front desk staff to amenities to room size to location. Road work nearby was not the fault of the hotel. On the other hand it was difficult, challenging and severely disappointing to deal with Expedia when I needed to make a change. There was no honest effort or customer service to work with me on my change request. I’m not sure I will use Expedia for any future travels.”
Ellen