评分基于 23 条真实点评
3.8 客房清洁度
4.3 服务和员工
3.8 客房舒适度
3.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
No help with luggage yet there is a 364 ft incline and 33 stairs. Dinner only begins at 7 and the food took 1 hr and 14 min to arrive to our table. In order to pay for dinner if you're using a card, you have to go back to the front desk, have them run your card, then take the credit card receipt back. 1 light in the entire room and if you had it on, the balcony light also came on which was a disturbance when others turned their lights on. Locked out on balcony b/c the lock was so gunked so the key wouldn't go in. Thankfully my colleague shared a balcony and could come get me off the balcony. Cockroaches came out of the drain in the busted bathtub. The pool was green like a pond.
酒店管理层的评论
2024年5月24日，回复：酒店管理层 Receptionist J.Antoine
We do apologize for the inconvenience caused to you at our resort. We will try our best to increase the value of your stay at the resort next time. We will surely take note of your review and make proper amendments
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
The property itself is beautiful the room was very nice and clean. I had an issue with ants in my bed which doesnt speak to the cleanliness of the room the staff us excellent. The hotel is a little remote. They dont gave readily available information in regards to tours and things to do. And it advertises that its on a beach and isnt even within walking distance.
用户：真实旅客
发布日期：2024年5月9日 发布在：Expedia
Accommodation itself is outdated. But very nice beds and super clean rooms with new ac’s. Very friendly staff and a beautiful location. Pool is nice. Food in restaurant is very good.
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Atlantique View Resort
We do value your contribution and review! We have future plans of renovation, but, in the interim we will continue improving our strengths!
用户：真实旅客
发布日期：2024年5月8日 发布在：Expedia
Kind of out of the way. Incredibly view though. Amenities are really dated.
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Atlantique View Resort
Thank you for your review! We appreciate your business and your feedback. We will work on providing up to date amenities!
用户：真实旅客
发布日期：2024年3月15日 发布在：Expedia
Very Hospitable
酒店管理层的评论
2024年5月9日，回复：酒店管理层 Atlantique View Resort
Thank you. Your contribution is greatly appreciated.
用户：真实旅客
发布日期：2023年11月24日 发布在：Expedia
This hotel has probably been very nice when it was newly built, but I'm sorry to say that it only feels very old now. The view is fantastic, and the staff is nice and friendly, but that is about it. On the Choice Hotels webpage, it says: "Convenient to restaurants and beaches". I don't know where there are any other restaurants than the hotel restaurant? And to be honest, the hotel restaurant is not good at all. The food is very simple and the restaurant is not charming at all. It could be fantastic if it was facing the view of the ocean, but it just feels dark and old. So I'm very sorry to say, that I will not be coming back to this hotel.
酒店管理层的评论
2023年11月27日，回复：酒店管理层 Atlantique View Resort
Hi Daniel!Thank you for your feedback! We are working diligently on major improvements for the resort, so your comments will be noted with these improvements.Thank you for your sincere note on our customer service as we do strive to be a leader in the hospitality industry when it comes to customer service.Thank you!
用户：真实旅客
Heavenly vacation spot
发布日期：2023年3月14日 发布在：HotelsGreat establishment with great service. My only regret it was that I only spent a few days.
酒店管理层的评论
2023年3月15日，回复：酒店管理层 Receptionist J. Drigo
We thank you so much for being the best part of Atlantique View Resort and Spa and we appreciate the wonderful review. We do look forward to serving you better in the near future. Thank you David!
用户：真实旅客
发布日期：2023年2月19日 发布在：Orbitz
Stunning ocean views
酒店管理层的评论
2023年4月12日，回复：酒店管理层 Receptionist S.Roberts
My team and I appreciate your review and your stay here at our hotel. thanks for choosing our resort, we do look forward to serving you better in the future.
用户：真实旅客
发布日期：2022年11月14日 发布在：Expedia
staff was friendly in helping me to get a taxi for the morning and checkin me in. After arrival to my room I was greeted by broken toilet and shower. Since I was only staying for one night and had an early flight I didn't even bother to try to switch rooms. If your going to charge 200 for a room, everything in the room should be at least checked before.
酒店管理层的评论
2022年11月14日，回复：酒店管理层 Atlantique View Resort & Spa
This could not have happened, since we make every effort to ensure that all our rooms and premises are immaculately cleaned daily, before welcoming our guests. Our rooms are also cleaned after our guests depart, rechecked and cleaned again before new guests arrive. We take the same scrupulous care of all our amenities. Therefore, it is not possible that we could have overlooked any broken amenities, and certainly not anything as glaringly basic as washroom facilities. If you had encountered broken broken facilities, surely, you would have alerted our front desk. Thank you
