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Mercure Antwerp City Centre

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Interior Entrance
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Mercure Antwerp City Centre

Mercure Antwerp City Centre

4 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationDe Keyserlei7 min walk
  • Popular LocationAntwerp Zoo11 min walk
  • Popular LocationMeir13 min walk
  • AirportAntwerp (ANR-Antwerp Intl.)17 min drive

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About this area

Antwerp

Located in Antwerp, Mercure Antwerp City Centre is in the city center and near the airport. Travelers eager for a bit of culture can stop by Museum Aan de Stroom, while those who have shopping on the agenda may want to visit Antwerp Market Square and Wijnegem Shopping Center. Check out an event or a game at Lotto Arena, and consider making time for Antwerp Zoo, a top attraction not to be missed. Guests love the hotel's central location.
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Map
Popular Location

What's nearby

  • De Keyserlei - 7 min walk
  • Bird Market - 8 min walk
  • Antwerp City Theatre - 10 min walk
  • Antwerp Zoo - 11 min walk
  • Meir - 13 min walk

Getting around

  • Antwerp (ZWE-Antwerp Central Train Station) - 10 min walk
  • Antwerp (ANR-Antwerp Intl.) - 17 min drive

Restaurants

  • Aahaar — 4 min walk
  • Escobar — 4 min walk
  • Esco*Bar — 4 min walk
  • Exki — 6 min walk
  • Tropicos — 6 min walk

About this property

Mercure Antwerp City Centre

4-star romantic hotel near Antwerp Zoo
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. All 127 soundproofed rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Mercure Antwerp City Centre offers 127 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 19.00 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Offsite parking available (EUR 18.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–11 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Business center
  • Meeting rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Similar properties

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Guest rating 4+
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4 star
4 star
Air conditioned
Air conditioned
Free WiFi
Free WiFi
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.50 per person (approximately)
  • Covered self parking fee: EUR 19.00 per night
  • Nearby parking fee: EUR 18.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Antwerp Leopold Hotel
Hotel Leopold
Hotel Leopold Antwerp
Leopold Antwerp
Leopold Antwerp Hotel
Leopold Hotel Antwerp
Leopold Hotel Antwerp
Mercure Antwerp City Antwerp
Mercure Antwerp City Centre Hotel
Mercure Antwerp City Centre Antwerp
Mercure Antwerp City Centre Hotel Antwerp

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 315 out of 986 reviews
5 - Excellent 32%
Rating 4 - Good. 532 out of 986 reviews
4 - Good 54%
Rating 3 - Okay. 102 out of 986 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 986 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worthy of 4 stars
Definitely not a 4-star hotel. Noisy airco, dirty carpets, dirty wallpaper, toilet & drapes. No shoe polish kit. Only plus was the friendly staff.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near to the Station, central to the city.
Stayed 2 nights in Feb 2020

3/5 Okay

Traveled with group
Disliked: Staff & service
Good property with poor front desk!
Property was fine! But a very rude senior manager on check in. Not at all interested in helping customers with anything, behaves like he’s doing a favor checking guests in. He forgets that he’s in the service industry and a smile and being polite makes the difference.
Stayed 1 night in Feb 2020

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Good location. I think it was relatively cheap, but not 100% sure as work did it. The facilities were a bit tired, and the bathroom pipes made the room smell. The impression I got was that although it didn't seem very busy, I was put in a low value back room, maybe because of the Wotif deal(?) or because it was a long stay(?), but it would have been nice to feel more valued given the length of time I was there.
Stayed 16 nights in Jan 2020