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"The hotel is quite a way out of Fort William and there is not a frequent bus service. Also the bus stop is about a five to ten minute walk up the road depending on your age. This meant ordering a taxi to get us into town and back, which at £8/10 each way will add to your costs. The hotel was clean, but the sofas and carpets in the lounge/bar and communal areas were stained and dated. The menu in the bar was very basic and mainly burgers and standard pub fare. We paid extra for a loch view room, which was nice but this was spoiled for us by a shed opposite constantly using power tools to sand tables and an angle grinder to cut other things. The weather was good but having the window open was very noisy that we closed it. Also the road is very busy and noisy during the day. The staff however were very good and Maggie in the breakfast room was a lovely cheerful start to our day. Breakfast was very good but only served until 9:00 a.m. which was a bit early for us as we like a lie in on holiday. We enjoyed our stay, but probably wouldn't stay here again on account of its location. "

"Nice room, onthe small side but well appointed."

"rooms dirty, dusty and to a poor standard"

"The room was fine, but marks on the walls and cracks in the paintwork made it feel a little dirty and old. The room was a long way from reception, up stairs (there is no lift). There was a small bathroom with a basic shower and mini shampoo/body wash. There was a little TV with standard channels, wifi, and a kettle. The reception area is much more basic than in the photos. There are a few spots to park out the front. "

"The meal in the restaurant was excellent, very friendly staff, dog friendly. There is construction work going on which is fair enough but my only criticism would be that it is a bit messy and should be better managed "

"This was our first time to the Highlands and it was even more beautiful than we had anticipated. Our hotel was in a magical spot and we loved every minute being there.. Sincerely David Piercey Jupiter, Florida USA"

"Neil was absolutely lovely, welcoming and a gracious host. Spectacular views and a lovely property. Absolutely appreciated the warmth and hospitality!"

"Our stay here was below the standard I would have expected for the price. On the positive side, the location was good and very convenient for getting around. Breakfast was acceptable, with a reasonable selection, and the staff in the breakfast area were friendly and welcoming. However, the overall condition of the hotel was very tired and in need of significant investment. While reception staff were polite at check-in, there was limited engagement beyond that. The room didn’t quite match expectations from the advertised photos, particularly those showing sea views. Our window had metal screws in the frame to prevent it from opening too far, the curtains were noticeably sun bleached, and there were maintenance issues such as a leaking bath and damaged plaster. We also suspected the room may previously have accommodated pets, as my husband, who has mild allergies, experienced some discomfort with his asthma during the stay. When we requested an iron and ironing board, these arrived without a cover for the board, so we had to improvise by using a towel. Another point to note was the £10 per day charge for on-site parking, which felt a little steep given the overall condition of the property. Overall, you could see that this hotel was way past its prime but still has potential to be great again, but requires significant refurbishment."

"This place is a real gem! location is excellent, the pool and jacuzzi is AWSOME with amazing views, the food is top notch, my room was excellent - but above everything was the staff - ALL EXCELLENT!! made my stay perfect - Big thanks AMAZING!!!"