White Castle Hotel Arua

Photo gallery for White Castle Hotel Arua

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of White Castle Hotel Arua

White Castle Hotel Arua

3.0 star property

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Off Pakwach Road, Arua

Explore the area

  • Popular LocationWest Nile Golf Club15 min drive
  • Popular LocationArua Central Market19 min drive
  • AirportArua (RUA)24 min drive
  • Popular LocationRoman Catholic Diocese of Arua Headquarters82 min drive

Choose dates to view prices

About this area

Arua

White Castle Hotel Arua is located in Arua. Arua Central Market and Roman Catholic Diocese of Arua Headquarters are local landmarks, and if an activity is on the agenda, check out West Nile Golf Club.

What's nearby

  • West Nile Golf Club - 15 min drive
  • Arua Central Market - 19 min drive
  • Roman Catholic Diocese of Arua Headquarters - 82 min drive

Restaurants

  • Cafe Cosmo - 4 min drive
  • Cafeteria - 5 min drive
  • Peace Talk - 5 min drive
  • Hill Top - 5 min drive
  • Restaurant - 6 min drive

About this property

White Castle Hotel Arua

3-star hotel with free breakfast and 24-hour fitness center
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
White Castle Hotel Arua offers 30 accommodations with complimentary bottled water and portable fans. These individually decorated accommodations have separate sitting areas and include desks. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 230 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

White Castle Hotel Arua Arua
White Castle Hotel Arua Hotel
White Castle Hotel Arua Hotel Arua

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 1 out of 3 reviews
5 - Excellent 33%
Rating 4 - Good. 1 out of 3 reviews
4 - Good 33%
Rating 3 - Okay. 0 out of 3 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 3 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 3 reviews
1 - Terrible 33%

4.0/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue.
Stayed 9 nights in Sep 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This hotel has a very beautiful landscape. many type of plants, flower you can found in that hotel. In the morning when you wake up, you can hear the birds singing . However its not really friendly for working space. However you still can hanging around, chat and discuss in swimming pool and restaurant areas. Milly the team leader there is so nice, she is willing to help anytime you need. all the staff there is wonderful, For Lizard lovers, you will enjoy to stay there
Stayed 9 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service
Booked on Expedia, made payment, received confirmation.... then the horror story started. Firstly, we arrived at reception to sleepy reception staff who said ‘we dont have your booking, we dont have any rooms, we are not online and we dont deal with Expedia’! Absolutely zero customer skills and 10 mins later a manager appears, who made phone calls etc , only to confirm the above. I asked for a letter from them to confirm the same, which I had to type myself on their computer, then went about Arua trying to find two rooms for weary long distance travelers (found a dark dingy place in town on the third floor). My two long distance calls to Expedia remain u resolved, and the payment has been taken from my account. I will pick up the matter seriously with Expedia upon my return to the UK soon. A key lesson here was that you cannot take a booking for granted even when the property is on Expedia. We were told by the hotel management that the property posting on Expedia was fraudulent and they never signed up with Expedia. Wow! That was a real first. Hoping that Expedia can resolve the matter not only for me but on the matter of a property that is on their website but says it is not ! Travelers beware in general.
Stayed 2 nights in Sep 2019