- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very nice. Staff is very nice. Rooms are great all except the pillows. The pillows were awful. What I’m most disappointed by is the charge in my card. I prepaid for my room before I arrived at the hotel and gave a credit card to put on file for incidentals. My husband purchase beer from CVS and moved some of there items in the fridge around to keep his beer cold. I got charge $75 when I was checking out. I explained to them what happened and they said they would refund my card once they went up to the room to check to make sure we didn’t use any of their items. It’s been 6 days and I still haven’t been refunded. I called and she said they was refunding my card and I still don’t have it. I will be calling back to the hotel again today.