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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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Outdoor pool
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board

Overview of DoubleTree by Hilton Hotel Austin Northwest Arboretum

DoubleTree by Hilton Hotel Austin Northwest Arboretum

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
8901 Business Park Dr, Austin, TX, 78759

Explore the area

  • Popular LocationArboretum at Great Hills Mall4 min drive
  • Popular LocationNorth Cross Mall4 min drive
  • Popular LocationJ. J. Pickle Research Campus6 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)23 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, DoubleTree by Hilton Hotel Austin Northwest Arboretum is in the business district. University of Texas Tower and Darrell K. Royal - Texas Memorial Stadium are local landmarks, and some of the area's activities can be experienced at Lions Municipal Golf Course and HOPE Outdoor Gallery. Thinkery and Austin Children's Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Arboretum at Great Hills Mall - 4 min drive
  • North Cross Mall - 4 min drive
  • Allen Memorial County Park - 5 min drive
  • J. J. Pickle Research Campus - 6 min drive
  • The Domain - 7 min drive

Getting around

  • Kramer Station - 6 min drive
  • Austin Station - 11 min drive
  • Austin-Bergstrom International Airport (AUS) - 23 min drive

Restaurants

  • Overlook Restaurant — 1 min walk
  • Buca di Beppo Italian Restaurant — 17 min walk
  • Satay — 3 min drive
  • Big Daddy's Burgers and Bar — 3 min drive
  • Wally's Burger Express — 3 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

4-star hotel with free area shuttle and restaurant
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. All 194 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free newspapers are among the other amenities available to guests.
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 4 mi

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (6600 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

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Hotel
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4 star
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Family friendly
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Free WiFi
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Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 per person (approximately)
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 454 out of 961 reviews
5 - Excellent 47%
Rating 4 - Good. 298 out of 961 reviews
4 - Good 31%
Rating 3 - Okay. 106 out of 961 reviews
3 - Okay 11%
Rating 2 - Poor. 59 out of 961 reviews
2 - Poor 6%
Rating 1 - Terrible. 44 out of 961 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable beds, nice lobby & bar and in a convenient location. Only negative was the fact that they charge $3 for a cup of the average "hotel blend" drip coffee in the lobby, just seems like a nickel & dime-type situation to me. They have a little espresso machine thats also $3, no complaints there. Hotel lobby drip coffee should be free though, change my mind.
Stayed 3 nights in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, pool is not working,
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property has potential but so many things about our stay were disappointing. The room they gave us had not been cleaned at at all - I'm talking dirty towels on the floor and beds unmade etc. They did get us a new room right away. The new room had a wine cork and paper on the floor but at this point my kiddos were tired so I just picked it up and threw it away. Other issues were that the pool was closed each day we were there for maintenance. There was a leak in the closet from the ceiling causing the floors to be wet. The shower/tub ran at the same time causing the tub to fill while you take a shower. The phone in the phone did not work at all. I did notify the hotel about each of these issues before I left and no one made an effort to compensate us in any way. Needless to say, I would not stay here again - very disappointing experience.
Stayed 2 nights in Sep 2021

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Hardly anyone masking. A/c was super loud. Kept waking me up. Pillows are crazy soft and not comfortable.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Thank you.
Stayed 1 night in Sep 2021