Palaces in Blue Ridge Mountains

"Yes and yes would stay again"

"The building was undergoing some renovations, but they were able to accommodate us with room service and a to-go breakfast even though the restaurant was closed due to renovations underway. Rooms and hallway were quiet, neat and clean, and the beds were comfortable!"

"Clean room good size Great staff good hot breakfast options enjoy my stay great creek view from my room!"

"Loved the proximity to all the attractions and restaurants at The Island! Staff was great! Pillows were not very plump but bed was comfortable. Rooms were very clean. Loved the balcony. Indoor pool was really warm. Super close (5 min) from Patriot Park, to catch trolley to Dollywood. The traffic noise from the parkway was really really loud, especially late at night. A lot of cars with loud mufflers. Sounded like race cars. I still was able to fall asleep due to being completely exhausted from our days. I would still definitely stay at this hotel again. "

"The room was subpar. Our faucet broke and they took forever to fix it and kept my kids and myself awake until 11:00pm fixing it. "

"Room was nice and clean. Beds were super comfortable. Water park was clean and fun! Staff was always friendly "

"The outdoor stairways had discarded food on almost every landing. Our room had ants (crawling on my legs while I was in bed). And in the bathroom and counters. They did move us to another room. It is close to Dollywood. Probably wouldn't stay again. "

"Stayed in Room 202, two queen beds, for four nights. Clean and spacious to accommodate four adults. Separate living room to watch TV and eat. Full breakfast with à la carte omelets were the best! Two free alcoholic drinks and snacks during happy hour from 1700-1830 were a bonus! $15 self parking per daily was reasonable. Starbucks onsite was just ok. My iced matcha latte was not made the same way at a regular Starbucks. I wished mouthwash was an included amenity. Overall, a great hotel, within walking distance to downtown Gatlinburg. The Park Grill was our go to place for delicious trout and all you can eat salad. "

"Nice clean room. Very pricey!"