预订布莱恩海德酒店宾馆住宿限时优惠

“Well, although there was a booking issue and I was unable to check in as they close the office after 9 PM I have to say I got an excellent response from Lauren the next morning. The third party booking glitch was explained and they are working to resolve this for future customers. Lauren provided excellent customer service and assured a prompt refund. I will definitely be staying here in the future due to the good customer service communication that was prompt. The property looked great and……

“Nice and clean hotel. I would stay here again. ”

“The staff was extremely helpful accommodating our late arrival and helping with our booking. The rooms were comfortable, and the house was impeccably decorated for xmas. Its right next to the university, so i'd imagine it'd be perfect for parents of students. Ultimately, it was a much richer experience than just staying at a chain hotel.”

“We slept after a long trip. ”

“Great, charming old house with loads of personality! With SO much schtuff and numerous nicknacks everywhere, it was surprising that it was as clean as it was; not spotless mind you, but clean enough that we didn’t worry. The breakfast wasn’t bad as it was home cooked. Because there were just a few guests staying at the same time as us, the main food was limited but that was not a surprise. Still, there were other standard options: cereals and bagels, etc. Most importantly, the coffee WAS hot!”

“It was quick and friendly ”

“Very bad accommodation”

“there were bugs on my beg and the sheet very dirty”

“Very good”

“Room was good hostess was friendly and helpful”

“The attendant at the office was spectacular in helping us solve an issue. Will stay again just because of the help”

“All good.”

“Enjoy the stay, nice staff”