“We were VERY disappointed the pool wasn’t open ……because the health department had shut them down. We should have been informed before we booked this hotel. Upon checking out, I asked for a discount, because an indoor pool was important when deciding where to stay. The man at the desk said we would have to talk to the manager. I asked for the manager….the answer was “ The manager isn’t here”. Why tell me to talk to the manager if there wasn’t one. Needless to say, no discount for not……
“We were VERY disappointed the pool wasn’t open ……because the health department had shut them down. We should have been informed before we booked this hotel. Upon checking out, I asked for a discount, because an indoor pool was important when deciding where to stay. The man at the desk said we would have to talk to the manager. I asked for the manager….the answer was “ The manager isn’t here”. Why tell me to talk to the manager if there wasn’t one. Needless to say, no discount for not……
David