Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Canada

More like a three star hotel

Posted Sep 30, 2016
The room was stark and bare. Not even a floor length mirror, iron or room service menu was in the room. For $275 euros per night! Which is surprising as the hotel is so close to the EU commission (probably the main thing going for it). Nothing on the walls, not even art. The entire room felt really sterile. Couldn't wait to check out. Both check in and check out processes were disorderly. Staff seemed to be in a bad mood from the start and couldn't find my Expedia reservation and on checkout overcharged me for the room and even though I showed them my Expedia reservation on my phone kept the higher price. Restaurant attendant/chef lady was very unpleasant and seemed in a bad mood too; it seemed that she was upset to be asked questions or that someone would want to get breakfast before 7am. Breakfast only starts at 7am although hotel is located in a business area. Hotel should consider starting breakfast earlier or have takeaway bags readily available for guests who leave earlier. This is supposed to be a four star hotel so that wouldn't be unreasonable. Also four star hotels usually try to please their guests but the hotel staff that I ran into just seemed generally annoyed at guests, except for one East Asian woman who was pleasant.
4 out of 5
by A verified traveler

Molto vicino alle istituzioni comunitarie

Posted Sep 13, 2016
Pros: Posizione e pulizia
Cons: Colazione più economica
Location: vicinissimo alla Commissione, a pochi passi dal Consiglio e non molto distante dal Parlamento europeo
Hotel di buona qualità complessiva, vicinissimo alla Commissione Europea e comodo per chi intende visitare Bruxelles in quanto a pochi passi dalla fermata della metro e della linea bus n. 12 e 21 (da utilizzare per arrivare e recarsi all'aeroporto). Direi molto conveniente nel week end. Sicuramente da consigliare Unico lato negativo (in linea con gli altri hotel della categoria), la colazione costa 19 euro a persona.
5 out of 5
by A verified traveler

Posted Aug 23, 2016
Nice Hotel, clean and helpful staff, I would definitely recommend it to a friend and would go back there.
4 out of 5
by A verified traveler from Stuttgart

Hotel im Europaviertel

Posted Aug 15, 2016
Pros: nahe an der Metro-Station
Cons: Schade, dass der Check-in um 14.45 Uhr nicht möglich war, offensichtlich aus Prinzip
Im historischen Zentrum gibt es mehr zu sehen, dort ist ein Hotel praktischer, das Europaviertel ist wenig spannend
4 out of 5
by A verified traveler

Posted Jul 30, 2016
apart from the bar and kitchen situation which were closed most of the times the rest was very good
4 out of 5
by Charlotte

This traveler left a rating score only Posted Jul 20, 2016 on Hotels
4 out of 5
by A verified traveler

Good locaton, comfortable and functionsl

Posted Jul 19, 2016 on Hotels
Great location for EU business
5 out of 5
by Bengt from Norrköping

Very good and friendly service!

Posted Jul 19, 2016 on Hotels
We felt very welcome here and will surely come back!
5 out of 5
by A verified traveler

Nice stay, excelent room and delicious breakfast.

Posted Jul 14, 2016
Pros: The staff is lovely and the room was perfect to myfamily.
Location: The hotel is near from the Schuman underground and train station.
I was in vacations with my family and is was adorable stay at Martin´s.
5 out of 5
by Carlos Julio

Bien ubicado cerca al metro

Posted Jul 11, 2016 on Hotels
Hotel Muy bonito. Cómodo. Personal de recepción muy amables. Cerca a estaciones de metro. Facil de llegar.