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NH Bucharest - Bucharest Hotels
Rating: 4.0 Stars
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NH Bucharest

Mircea Voda 21, Bucharest 030662 - Map
"Decent, but not quite 4*."
(-) Inconsistencies in housekeeping service quality and special requests not met on several occasions during a 12 night stay despite stating our daily requests. Please work on communication between reception and other departments, it becomes tiresome to have to repeat same request several times. Housekeeping Manager/Supervisor very professional and willing to rectify issues. (-) Hidden charges (E.g. we've been told by reception that extra towels come at a fee. A so called concession has been approved by management 'especially for us' and we didn't have to pay for it) - please display a price list for such additional (and may I say ridiculous) charges. Happy to pay for it if the fees are transparent and clearly stated upfront. (+/-) Most staff friendly and helpful with the exception of one particular receptionist who would only greet or talk to me and blatantly ignoring my Fiance even when she would directly address this receptionist. Saying 'Good morning Sir' is not acceptable if I am clearly being accompanied by my partner! Very odd person. (+) Bar staff - particularly outstanding customer service!
Traveller from Florida
Located in Sector 3, this hotel is within 1 mi (2 km) of Unirea Shopping Center, University Square, and National Museum of …More

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