Hotel NYX Cancun All Inclusive

Photo gallery for Hotel NYX Cancun All Inclusive

Primary image
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools, pool umbrellas

Overview of Hotel NYX Cancun All Inclusive

Hotel NYX Cancun All Inclusive

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationMarlin Beach12 min walk
  • Popular LocationIsla Dorada13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Hotel NYX Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Costa Occidental de Isla Mujeres National Park and Aquaworld are also worth visiting.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Tequila Museum - 10 min walk
  • Marlin Beach - 12 min walk
  • Yamil Lu'um Archaeological Zone - 13 min walk
  • Isla Dorada - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Tacun - 3 min walk
  • Maria Marie - 8 min walk
  • Pelicanos - 8 min walk
  • Asiana - 8 min walk
  • Cambalache - 9 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star all-inclusive property in the heart of Zona Hotelera
La Isla Shopping Mall is located near Hotel NYX Cancun All Inclusive, which provides a free breakfast buffet, a roundtrip airport shuttle, and a poolside bar. With a white sand beach, beach cabanas, and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and more. Enjoy the gym, as well as activities like beach volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • A porter/bellhop, concierge services, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and a TV in the lobby
  • Guest reviews say great things about the overall value and location
Room features
All guestrooms at Hotel NYX Cancun All Inclusive have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a USD 85 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Shopping
  • Spa services
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19. Guests should contact the front desk upon arrival to schedule departure health screenings.
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 513 out of 931 reviews
5 - Excellent 55%
Rating 4 - Good. 229 out of 931 reviews
4 - Good 25%
Rating 3 - Okay. 102 out of 931 reviews
3 - Okay 11%
Rating 2 - Poor. 39 out of 931 reviews
2 - Poor 4%
Rating 1 - Terrible. 48 out of 931 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my staff here. The food was delicious. All the staff members were so friendly and helpful. I would definitely recommend this resort!!
Stayed 5 nights in Aug 2022

4/5 Good

Traveled with partner
Liked: Staff & service
We stayed for two nights. The hotel food was pretty good. The drinks were above average. Our room AC would drip water all day. It made our floor very slippery and we had to let the front desk know. I would give this hotel 4 stars out of 5 stars. I would only recommend if your staying 2-3 nights since there is not much variety and not much to do there.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location, great price too.. service was wonderful. Food was 8 out of 10 value.
Stayed 4 nights in Aug 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give the NYX hotel four stars. The hotel over all was very nice. The service was good. At times during dinner it took a bit to get waited on , but we were patient. The service workers were all great and curtious. The only thing that I can think of that I would give four stars for the the bands in the lobby. The music was loud and bellowed through the halls and rooms on the first floor and made it difficult to sleep during that time. I think if possible the bands need to set up around the pools where possible. Other than that we had a great time.
Stayed 6 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the food was good besides the breakfast really it was just okay. The staff was so nice!
Stayed 4 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stay.
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend getaway. Small enough, good food, mostly adults crowd, great service. Close to all the Hotel Zone attractions. Definitely will keep on my radar for future weekend getaways.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was great the only thing that was inconvenient was no elevator. Drunk up a bunch of stairs was lots of fun lol other than that it was amazing ! food was good too!
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to Cancun and nyx made it amazing! They made me feel extra special on my birthday and there was never not a cold pina colada in my hand. The food options were great, especially the buffet area at the Deck restaurant. My beach massage was also incredible. I will be going back to nyx again!
Stayed 5 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
We had a great vacation at this property Pros: The staff was extraordinary! We rented a wheelchair for my husband and although the property itself is not wheelchair friendly, due to steep hills throughout the property, the staff, Miguel, Honorio, Efriam and Herbieto, pushed him everywhere within the property wheneve asked. They were amazing! The food was good and the restaurant on the beach was so good. My 90-minute massage on the beach was relaxing. It was very affordable. The room was spacious but lacked a nice reading chair and the balcony was so smakk, I could barely fit. Cons: The property was not disability friendly. Too many stairs to climb and too mnay steep inclines for wheelchairs. The elevator could barely accomodate a wheelchair. Had it not been for the staff mentioned above, the trip would have been a nightmare. At the breakfast buffet, I was told to go and change because you could see my swimsuit through my cover up and ths dresscode doesn’t allow swimsuit. When I changed and went inside, everyone was pretty much wearing a swimsuit with some type of coverup. They should be consistent about the dress code policy. They should consider adding more pool chaira and tables by the 2nd more quiet pool. Overall it is a great resort. My husband said he would go again because the service exceeded the disability limitations.
Stayed 4 nights in Jun 2022