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Hyatt Regency Cape Town

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Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
1 bedroom, premium bedding, down comforters, in-room safe
View from room

Overview of Hyatt Regency Cape Town

Hyatt Regency Cape Town

5.0 star property

4.3/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Cape Town, Western Cape, 8001

Explore the area

  • Popular LocationSouth Africa Library9 min walk
  • Popular LocationAfrica Centre11 min walk
  • Popular LocationCape Town City Hall12 min walk
  • AirportCape Town (CPT-Cape Town Intl.)22 min drive

Room options

About this area

Cape Town

Hyatt Regency Cape Town is located in Cape Town City Centre, a neighborhood in Cape Town, and is near the airport and near a train station. Cape Town Cruise Terminal and Green Point Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Bree Street and Long Street. Traveling with kids? Consider South African Museum and Planetarium and Two Oceans Aquarium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.

What's nearby

  • Long Street - 4 min walk
  • South Africa Library - 9 min walk
  • Africa Centre - 11 min walk
  • Cape Town City Hall - 12 min walk
  • South African Museum and Planetarium - 12 min walk

Getting around

  • Woodstock Station - 4 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • Honest Chocolate Cafe - 2 min walk
  • Bean There - 2 min walk
  • Mink & Trout - 3 min walk
  • Biesmiellah - 3 min walk
  • Bizerca Bistro - 3 min walk

About this property

Hyatt Regency Cape Town

5-star luxury hotel revitalized in 2020 and located in the heart of Cape Town City Centre
Consider a stay at Hyatt Regency Cape Town and take advantage of a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store. For some rest and relaxation, visit the sauna or the steam room. Enjoy Halal dishes, a poolside location, and al fresco dining at the two onsite restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), a free shopping center shuttle, and self parking (surcharge)
  • Limo/town car service, an area shuttle, and an elevator
  • A computer station, 6 meeting rooms, and a front desk safe
  • Guest reviews give good marks for the breakfast, helpful staff, and walkable location
Room features
All 136 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (ZAR 1 per day)

Parking and transportation

  • Secured covered self parking on site (ZAR 140 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 3 km
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 245.00 for adults and ZAR 125.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • 126 Cape Kitchen & Cafe
  • Signal Hill Terrace

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (280 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - November 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace

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Policies

Check-in

89% of travelers were happy with check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 450.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 519 per room (one way)
  • Airport shuttle fee per child: ZAR 0.00
  • Covered self parking fee: ZAR 140 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

Does Hyatt Regency Cape Town have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hyatt Regency Cape Town?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Hyatt Regency Cape Town on Oct 26, 2022 start from $106.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cape Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Regency Cape Town?

Self parking is available for ZAR 140 per night. Limited spots are available.

What time is check-in at Hyatt Regency Cape Town?

Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cape Town?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does Hyatt Regency Cape Town provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 519 per room applies.

Where is Hyatt Regency Cape Town located?

This family-friendly Cape Town hotel is located near the airport, just steps from Bo Kaap Museum and Bree Street. Long Street and Christian Barnard Hospital are also within 5 minutes. Cape Town Station is 13 minutes by foot.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 231 out of 438 reviews
5 - Excellent 53%
Rating 4 - Good. 155 out of 438 reviews
4 - Good 35%
Rating 3 - Okay. 32 out of 438 reviews
3 - Okay 7%
Rating 2 - Poor. 13 out of 438 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 438 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Beatrix, Ottawa
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay at the hotel. The price was reasonable and the service excellent. The buffet breakfast was super as well. We have not known about it before but we had a free transportation possibility to V&A Waterfront. That came very handy because the streets did not feel safe enough for walking.
Stayed 3 nights in Aug 2022

5/5 Excellent

Cristina
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff were wonderful and room was very comfortable and clean.
Stayed 4 nights in Sep 2022

5/5 Excellent

Lateshia
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will hold my experience in Cape Town to my heart. The amazing team their especially JP went above and beyond to make my stay there an ultimate pleasure. The travel desk ensured that I was able to experience the best that Cape Town had to offer. The hotel is right in the historic Bo Kapp area which offered so me unique learning opportunities. I can’t wait to return to
Stayed 3 nights in Aug 2022

5/5 Excellent

Vivian
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

4/5 Good

Kandace Laurel
Traveled with partner
Liked: Cleanliness, staff & service
The front desk people were amazing! There was a guy named Rushen with beautiful eyes that helped set up a tour for us. Everyone there was helpful, friendly and attentive!
Stayed 3 nights in May 2022

5/5 Excellent

Laurie
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint was that we booked two rooms, which we expected to be near each other and they were 2 floors apart. We traded with someone because the staff said they couldn't switch.
Stayed 3 nights in Apr 2022

5/5 Excellent

Yerlin, boise
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in all possible ways
Stayed 1 night in Mar 2022

5/5 Excellent

Saudi, Conyers
Liked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2022

4/5 Good

Chris
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall just OK.
We enjoyed our stay, but the hotel is to 4star standard, not 5star. Cheap door into en suite with broken handle. No hooks to hangs items, only hangars in wardrobe. Too many indicator lights on (6 in total!), could not get a completely dark room. Who would want a clock in the en suite? On the positive side we were comfortable, the staff were excellent and attentive - the breakfast was perfect.
Stayed 3 nights in Feb 2022

4/5 Good

Zyliekha
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay at hyatt cape town. We didnt have breakfast at the hotel but enjoyed the little cafes around and nearby.
Stayed 3 nights in Jan 2022