“Staff helped me after my passport and cell phone was stolen on the metro in Porto. Embassy closed today and Rayanaire would no let me on the plane so came back to Hostel and they printed out my bus ticket to Madrid. They even got me an Uber to go to the police station to report the theft. ”
“Staff helped me after my passport and cell phone was stolen on the metro in Porto. Embassy closed today and Rayanaire would no let me on the plane so came back to Hostel and they printed out my bus ticket to Madrid. They even got me an Uber to go to the police station to report the theft. ”
“The staff is great and the location is unbeatable, but the room is not air-conditioned! 😳 And there are no curtains for the beds, unfortunately. Oh, bring your own shampoo, body wash, and towels.”
“The staff is great and the location is unbeatable, but the room is not air-conditioned! 😳 And there are no curtains for the beds, unfortunately. Oh, bring your own shampoo, body wash, and towels.”
“We loved our stay here. We stayed in a private double room with our own bathroom which was wonderful. The room was clean and tidy, shampoo and body wash was provided, as well as a hairdryer. The hostel itself was spotlessly clean and tidy. The kitchen facilities were brilliant. Free wifi is available throughout.
It had a very convenient location, a short walk down the hill took you to the river and all of the port wine sellers! Very close to the Ponte Luis bridge to take you in to Porto.
I would……
“We loved our stay here. We stayed in a private double room with our own bathroom which was wonderful. The room was clean and tidy, shampoo and body wash was provided, as well as a hairdryer. The hostel itself was spotlessly clean and tidy. The kitchen facilities were brilliant. Free wifi is available throughout.
It had a very convenient location, a short walk down the hill took you to the river and all of the port wine sellers! Very close to the Ponte Luis bridge to take you in to Porto.
I would……
“Nette kamer, alles zeer schoon. Badkamer op de gang was altijd brandschoon. Goed contact met de eigenaresse via WhatsApp. Handig vlakbij een metrostation met directe verbinding met luchthaven.”
“Nette kamer, alles zeer schoon. Badkamer op de gang was altijd brandschoon. Goed contact met de eigenaresse via WhatsApp. Handig vlakbij een metrostation met directe verbinding met luchthaven.”
"The apartment provides comfortable accommodation with air conditioning. Staff are friendly and helpful. All major attractions are within 15 minutes walking distance especially the proximity to Mercado de Bolhão is a big plus. Will definitely stay again in the future."
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "