Ratings based on 766 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
73% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Posted Nov 28, 2016
Pool room was cold & night staff didn't have keys to adjust thermostat. Room temp was either hot or cold, unable to keep consistent temp. Staff was great and price was good for location
2 out of 5
by A verified traveler from Illinois

Watch your bill!

Posted Nov 21, 2016
Pros: Price
Cons: Cleanliness - breakfast variety - room had dirty walls.
Location: Close to a walgreens and culvers and I80.
Take Note - you will be charged for any people over 1 staying in the room. Also, I booked through Expedia who billed me and then AmericInn billed me as well. I called Expedia and they took care of it promptly. I don't always check my credit card bill that close and am so happy that I caught this!
Comment from Hotel Management
Nov 26, 2016 by Linda, Hotel Management
Thank you for sharing your comments regarding the AmericInn of Coralville, IA. Our top priority is to create an environment in which that our guests can relax, renew, and recharge. I would first and foremost like to apologize for the inconvenience that you experienced with with your stay. I would like you to know that I have spoken with our staff involved in this case and have let them know of your comments so we can try and avoid issues of this sort again in the future. Again, I am extremely sorry for this inconvenience and want you to know that I am doing everything I can to ensure that this does not happen again. Please let me know if there is anything else I can assist you with. Regards, Front Office Manager Linda, AmericInn Coralville
3 out of 5
by A verified traveler

Ok for the price.

Posted Nov 12, 2016
Location: Great location.
1 bar of soap. Only 2 towels. Dumpy room. ( dirty walls)
2 out of 5
by A verified traveler from Iowa

Worst AmericInn we have ever ever stayed at.

Posted Nov 7, 2016
Staff was rude especially when I called and talked to manager about how disappointed we were with the pathetic breakfast lay out. What was offered was terrible also there was no juice or milk and this nasty manager (women don't know her name) pretty much called me a liar and argued with me!!!! We had people in 4 different rooms and 2 of the rooms beds looked like they had not been changed. Very embarrassing especially when we told our friends that stayed there too that AmericInns were the best place to stay!!!! They also complained to staff and guest relations!!
4 out of 5
by A verified traveler from Chicago, IL

Nice hotel for the price

Posted Nov 7, 2016
Pros: The size of the room was nice and the beds were comfortable.
Cons: They should add a fitness room.
This hotel was a good price. It was a little further from Iowa City than I realized when I booked it. The doors aren't handicapped equipped, which made it difficult to get in and out with a lot of bags. The elevator was a bit scary, so we took the stairs every time we went to our room.
3 out of 5
by A verified traveler from US

Dissappointed.

Posted Nov 1, 2016
Pros: The location
Cons: The breakfast could have definitely been better. The front desk could have been friendlier.
Location: We just stayed the night and moved on, but it was easy on and off the highway.
I have stayed in an AmericInn before and this was dissappointing. The breakfast was minimal. My coffee was weak, looked like tea. There was vomit or spilled food in the hallway and when I told the front desk about it they went and looked at it, but it was still there in the morning when I checked out. Both the gentleman who checked me and and checked me out were very cold and and did not speak to me any more than they had to.
2 out of 5
by A verified traveler

Disappointed

Posted Oct 18, 2016
Pros: Location
Cons: See above comments.
In the search with Expedia we looked for a room for two people. Surprised at online checkout that there was an extra charge for the second person. Called both Expedia and AmericInn and they just pointed fingers at each other. Both told us we would receive a call back - never happened! The room was clean, but no place to set luggage. The continental breakfast was very poor. Coffee was cold, no milk, hot food was not hot and was not staffed when the breakfast time started.
1 out of 5
by A verified traveler

unfriendly staff- terrible manager!!!

Posted Oct 17, 2016
Manger had messed up reservation from expedia and only reserved one room instead of 2. Didn't allow her staff to correct her mistake. Allowed us to stand in lobby and wait for 1 hr and 15 minutes at check in desk while expedia people tried to explain error to staff at hotel and they were relaying information to manager via phone call. Manager refused to talk to us and wouldn't allow us another room unless we paid higher rate. Very bad customer service and terrible experience.
4 out of 5
by A verified traveler

Comfortable stay.

Posted Oct 10, 2016
Pros: Convenience for the price. Nice location near shopping and entertainment.
Cons: Can sometimes hear traffic from highway but tends to quiet down later at night.
Location: Many shops and retail stores in close proximity and Coral Ridge Mall very close as well.
4 out of 5
by A verified traveler

Not much sleep!

Posted Sep 28, 2016
Pros: It was close to the Mall.
Cons: The fire alarm system!
Location: Great mall and Iowa University athletic facilities are close by.
The fire alarm went off twice once around 4:45 am an again at around 5:45 am. I was disappointed that the motel did not offer a coupon for our troubles.