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Overview of Comfort Suites West of the Ashley

Photo gallery

Featured Image
Indoor pool
Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board
Pillowtop beds, in-room safe, desk, iron/ironing board

Comfort Suites West of the Ashley

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCitadel Mall12 min walk
    Popular LocationCharles Towne Landing State Historic Site7 min drive
    AirportCharleston, SC (CHS-Charleston Intl.)10 min drive
    Popular LocationSt. Johns Yacht Harbor15 min drive

Choose dates to view prices

  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

    Room amenities

    • 288 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, Two Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 288 sq ft
    • Sleeps 6
    • 2 Queen Beds OR 1 Double Sofa Bed
    More details
  • Suite, Two Queen Beds with Sofa bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 288 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

    Room amenities

    • 288 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

    Room amenities

    • 288 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite, Multiple Beds, Accessible, Non Smoking

    Room amenities

    • 288 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Suite

    4.7/5 guest room rating

    Room amenities

    • 288 sq ft
    • Sleeps 4
    • 1 King Bed OR 1 Double Sofa Bed
    More details

About this area

Charleston

Located in Charleston's West Ashley neighborhood, Comfort Suites West of the Ashley is in the business district. The area's natural beauty can be seen at Waterfront Park and Charleston Waterfront Park, while Charleston Music Hall and USS Yorktown are cultural highlights. Patriots Point and South Carolina Aquarium are not to be missed.
Popular Location

What's nearby

  • Citadel Mall - 12 min walk
  • Charles Towne Landing State Historic Site - 7 min drive
  • The Citadel - 12 min drive
  • Splash Zone Waterpark - 14 min drive
  • St. Johns Yacht Harbor - 15 min drive

Getting around

  • Charleston Station - 14 min drive
  • AirportCharleston Intl. Airport (CHS) - 10 min drive

Restaurants

  • Trotters Restaurant — 4 min walk
  • Zen Asian Fusion — 4 min walk
  • Boxcar Betty's — 8 min walk
  • Taste of Thai — 12 min walk
  • Sesame Burgers and Beer — 16 min walk
View in a map

About this property

Comfort Suites West of the Ashley

Charleston hotel in West Ashley with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and dry cleaning. All 100 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and flat-screen TVs with cable channels. Guests will also find pillowtop beds, microwaves, and coffee makers.
Comfort Suites West of the Ashley offers 100 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens
  • Pillow-top mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Suites Hotel West Ashley
Comfort Suites West Ashley
Comfort Suites West Of The Ashley Hotel Charleston
Comfort Suites West Ashley Hotel Charleston
Comfort Suites West Ashley Hotel
Comfort Suites West Ashley Charleston
Comfort Suites West of the Ashley Hotel
Comfort Suites West of the Ashley Charleston
Comfort Suites West of the Ashley Hotel Charleston

Frequently asked questions

Can I cancel my reservation for free at Comfort Suites West of the Ashley and receive a full refund?
Yes, Comfort Suites West of the Ashley offers free cancellation on select room rates, because flexibility matters! Please refer to Comfort Suites West of the Ashley cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Comfort Suites West of the Ashley?
As of Jan 26, 2021, prices found for a 1-night stay for 2 adults at Comfort Suites West of the Ashley on Jan 27, 2021 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Comfort Suites West of the Ashley have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.
Is Comfort Suites West of the Ashley pet-friendly?
No, pets are not allowed at this property.
How much is parking at Comfort Suites West of the Ashley?
Self parking is free at this property.
What time is check-in at Comfort Suites West of the Ashley?
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Comfort Suites West of the Ashley?
Check-out is at 11 AM.
Where is Comfort Suites West of the Ashley located?
Located in West Ashley, this hotel is 0.6 mi (1 km) from Citadel Mall and within 6 mi (10 km) of North Charleston Coliseum and Performing Arts Center and Medical University of South Carolina. The Citadel and Charleston Music Hall are also within 6 mi (10 km).
4.4
Excellent
Rating 5 - Excellent. 515 out of 922 reviews
5 - Excellent 56%
Rating 4 - Good. 294 out of 922 reviews
4 - Good 32%
Rating 3 - Okay. 68 out of 922 reviews
3 - Okay 7%
Rating 2 - Poor. 26 out of 922 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 922 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise was really bad this time around. All night long. Busy intersection. Kept me awake. Love this hotel. First time the noise was so bad.
Stayed 1 night in Dec 2020

4/5 Good

Traveled with family
Happy face iconLiked: Staff & service
In all fairness we didn't get to see the hotel at a good time, with Covid restrictions we will never know about the food or how the place functions when it is full. Our rooms were fairly spacious but dated and in need of some TLC. The staff was very pleasant and helpful, the bed was comfortable, and the pool was quite nice. The location is convenient for greater-Charleston access but we found ourselves always driving 25-30 minutes to the city for almost all our activities. The rate couldn't be beat, though, and if the hotels downtown are considerably more expensive (I am sure they are) we might stay here again based on proximity.
Stayed 6 nights in Dec 2020

4/5 Good

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly atmosphere. It was conveniently located to beaches and restaurants and parks.
Stayed 2 nights in Nov 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness
The guy who did the evening check in was very nice as well as Ben the daytime manager. Unfortunately due to the unclean bathroom we ended up leaving after our first night. I had reported the issues to the manager. I was told our room would be deep cleaned by the time we returned that evening. When we returned they had taken care of everything accept the biggest issue with the shower wall being slimey. When I addressed the evening manager about it she got a major attitude stating that she had cleaned it herself. I could still see the same place on the shower wall in the exact same spot as before so it clearly had not been cleaned. She told the desk person to give us another room and then walked off like she didn't want to be bothered with the issue. They assigned us another room but when we looked in that room before moving our stuff there was used soap bars in that bathroom. So at that point I was really disappointed and frustrated so we just checked out and went to another hotel. They were nice enough to refund my money without any problems.
Stayed 4 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020

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