Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2015
Loved the pool and the staff were amazing. Hotel could use some maintence but for the money was a great clean place to stay.
3 out of 5
by A verified traveler from Charleston, SC

Posted Aug 4, 2015
Check in was quick. AC didn't work well. We were moved to another room but double beds vs. King requested. Staff and other guests were nice and friendly. Would go back to utilize dock for crabbing.
Comment from Hotel Management
Aug 7, 2015 by Angela, Hotel Management
We really apologize for the inconvenience of having issues a room that had double beds. We hope that you give us the opportunity to make this up to you in the future. We appreciate your feedback as well. Thank you for choosing our hotel.
1 out of 5
by A verified traveler from North Carolina

Run down room

Posted Aug 1, 2015
Pros: Nothing
Cons: everything
The room was terrible. The blankets were old and one bed blanket had holes. The chair and ottoman was so dirty looking, I would not even consider sitting in it. The a/c unit was so loud it kept me awake. The shower curtain had mildew and other stains on it. The tub had someone else's hair in it. I didn't stay the second night I reserved. I lost the money for that night. The manager was unfriendly.
Comment from Hotel Management
Aug 7, 2015 by Gm, Hotel Management
My apologies sincerely if you felt that someone was unfriendly as we pride ourselves on great guest services. We take all feedback as a way of growing and changing so thanks for your feedback.
3 out of 5
by A verified traveler

Location was close to Folly Beach and Isle of Palm

Posted Jul 29, 2015
This location was close to the beaches, shops, and stores. Upon our arrival, I noticed we only had one towel. I walked up to the staff and made her aware that I needed 3 more towels. Her reply was, " I am sure I just put four fresh towels in your room." I told her if she did not believe me then she could come and look. I think she realized she had been unfair and finally handed me three additional towels. The lobby area is very small and when you go to fix breakfast you can't help almost rubbing elbows with others that are also eating breakfast. The breakfast was good, but would just like a little "me" space. The hotel appeared to be under renovation, and did need some work. If just some minor cosmetic changes are made it would be a great place to stay.
3 out of 5
by A verified traveler from S.

Good location bad experience

Posted Jul 12, 2015
I have stayed at this hotel before and enjoyed it, however this trip was not good. The pool was shut down by the department of health. When we checked in the first room we were put in the battery on the key lock was dead so we were not able to get in or out of the room. We were then moved two doors down to a dirty room. When I went up front to let management know, I was told it was because it wasn't 3:00 yet and the rooms were not all cleaned (it was 2:45). After waiting 30 minutes we were told the room was ready. The toilet paper holder was broken, there was hair in the shower drain, and I find it very unlikely the floor had been vaccumed. The air did not work even though it read 65° it was cooler walking outside the next morning. When I checked out the following morning and informed them of the lack of air conditioning, I had the impression that she was annoyed with me. At breakfast (which is in the fairly small lobby) members of the "manager 's" family were there eating and talking iver the desk to her even though they had not spent the night there.
Comment from Hotel Management
Aug 7, 2015 by Gm, Hotel Management
We are thankful for your feedback. We did in fact have an issue with the pool being closed for a few days due to a rain storm and debris off the Marsh but that has been corrected and is now reopened. I personally invite you too come back because the issues you seem to have dealt with are truly not want we want to experience. We do care for our guests. The family of the manager was in fact guests of the hotel and it was a ten year reunion for them due to a terminal illness with her mother. So please rest assured if you give us the opportunity we will make it up to you.
3 out of 5
by A verified traveler from Boston

Easy access to highway and charleston

Posted Jul 1, 2015
Pros: It was fine for what we needed. Good for parking.
Cons: More staff to clean rooms.
Location: Historic plantations to visit, 15 minutes drive to Charleston.
After initial poor start (booking in receptionist not very helpful) we found the rest of the staff quite ok. Our room was fine on arrival but for the next few days it was late evening before towels were changed, and waste bins were never emptied. We did have our bed made up on the third night. The breakfast was average but the breakfast room was very small and inadequate for the number of guests.
2 out of 5
by A verified traveler

Sketchy accomodations

Posted Jun 22, 2015
Pros: Pool and lobby area and the fact that your car was right out front and visible at all times.
Cons: FIX things that need fixing like the light fixture, a simple but necessary item and toilet seat. And ice machine.....maintenance goes a long way.
Location: Outside of Charleston, not anywhere good but close to fields we had to be at for a sports tournament.
The bathroom needs a new light fixture or at least secure the one that is in there instead of just letting the light bulb hand down from the ceiling. Also fix the toilet seat as it was really annoying in that it was not secured as well. Other than that, the actual room was adequate. But it was the clientele that stayed there that was sketchy. Guys yelling over the bannister at about 3am to one another down in the parking lot. And then again at about 5am as they were filling up their ice coolers getting ready for the day. A little common courtesy and respect would have been nice to the rest of us trying to get some sleep. we had the worst possible location for a room as it was at the top of the stairs and people coming and going was annoying. Also the upstairs ice machine broken. Overall look of the place trashy other than the pool which was fine and the lobby was actually nice looking.
4 out of 5
Recommended
for Couples
by A verified traveler from Australia

a little too far from Charleston downtown.

Posted Jun 16, 2015
Pros: Plantation shutters on windows really suited the vibe of Charleston. No restaurants nearby so we had to drive everywhere. Better choices for breakfast
Cons: Maybe just a few repairs.
Needed some repair work in bathroom. Lovely pool. Staff were friendly.
1 out of 5
by A verified traveler from Aiken,SC

I would not recommend this Hotel to anyone.

Posted Jun 15, 2015
Pros: The Creek & dock.
Cons: Everything,ac didn't work,wasn't clean,needs updating!
Location: Location good.
Poor service,AC didn't work in my reserved room,room they moved us to was not as clean,had no microwave or fridge,wasn't clean & my daughter has bites all over her .....very bad experience!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Nice setting but a distance from center. Old facility but clean. Friendly staff