I expected more for the money!
Posted May 26, 2016
I was told I would be given a quiet room. Not so. I was put on the Balboa Street side of the building. There was noisy traffic most of the time with sirens and frequent honking. What surprised me the most was the quality of bedding. The fitted sheets had holes in them. And I paid $284 a night to stay there. It was supposed to be a deluxe room! What a joke! Also, I had to prepay which I would never do again. And I would not go through Expedia again for this reason. I also could not understand very well the woman from Expedia in charge of the booking. Her accent was strong and it was difficult to understand her. She said there were only 3 deluxe king sized beds left! I don't think so! I was a fool to believe her! What country was she from? And I was not given an AARP rate. On Sat. night there was a wedding reception held in the hotel on the 4th floor. I was told the music, which was very loud would stop around 11:00 p.m. It went on until 1 in the morning! I felt that my right to have a decent night's rest was totally disrespected! The next time, if I ever stayed there again, which I probably won't, I will deal directly with the hotel or try a different hotel altogether. Not worth the money! I was very disappointed!