评分基于 981 条真实点评
4.5 客房清洁度
4.4 服务和员工
4.5 客房舒适度
4.3 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2024年8月3日
Clean and quiet
酒店管理层的评论
2024年8月3日，回复：酒店管理层 Manager
Hello Diana,We are pleased to hear that you found our hotel to be clean and quiet. Your comfort is important to us, and we strive to provide a peaceful environment for all our guests. If you have any further feedback or suggestions, please feel free to reach out to us.
用户：真实旅客
发布日期：2024年7月30日
We were visiting family and this hotel was wonderful. Staff was very nice and helpful
酒店管理层的评论
2024年8月1日，回复：酒店管理层 Manager
Hello Kimberly,We are delighted to hear that you found our staff to be very nice and helpful during your stay. It was a pleasure to host you while you were visiting family, and we hope to welcome you back again in the future for another wonderful experience.
用户：真实旅客
发布日期：2024年7月29日
酒店管理层的评论
2024年7月31日，回复：酒店管理层 Manager
Hello Kristine,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another great experience at our hotel.
用户：真实旅客
发布日期：2024年7月25日
Very nice check in. Clean room
酒店管理层的评论
2024年7月26日，回复：酒店管理层 Manager
Hello Donna,We're delighted to hear you enjoyed your check-in experience and found your room clean. Your comfort is important to us, and we appreciate your feedback. If you have any further comments or questions, please don't hesitate to contact us directly.
用户：真实旅客
发布日期：2024年7月25日
Excellent place to stay for airport access
酒店管理层的评论
2024年7月26日，回复：酒店管理层 Manager
Hello Scotty,We're delighted to hear that you found our hotel convenient for your airport needs. Your positive feedback is greatly appreciated. We hope to welcome you back for your future travels.
用户：真实旅客
发布日期：2024年7月25日
隣がボイラールームで振動を感じるほどうるさかったです
酒店管理层的评论
2024年7月26日，回复：酒店管理层 Manager
Hello Hisayuki, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted for our continuous improvement. We recommend reaching out to our management team directly to address this matter further.
用户：真实旅客
发布日期：2024年7月20日
Though the hotel is about 20 years old it is kept clean and the staff was friendly. The breakfast area was kept very clean and stocked with food and utensils.
酒店管理层的评论
2024年7月20日，回复：酒店管理层 Manager
Hello Thomas,We appreciate your feedback on our hotel cleanliness and friendly staff. We strive to maintain a welcoming environment for all our guests. Your compliments on the breakfast area being clean and well-stocked are valued. Thank you for choosing to stay with us, we hope to welcome you back in the future.
用户：真实旅客
发布日期：2024年7月17日
Beds not to comfortable, staff not very friendly.
酒店管理层的评论
2024年7月18日，回复：酒店管理层 Manager
Hello Rachel, We appreciate your feedback and regret to hear about your experience. Rest assured, we'll address the comfort of our beds and ensure service standards are met moving forward. Your comments are valuable to us for improving guest satisfaction.
用户：真实旅客
发布日期：2024年7月9日
Very convenient to and from the CVG airport. Stayed here for 1 night before flying out the next day. Satisfied overall. Airport was just down the street.
酒店管理层的评论
2024年7月18日，回复：酒店管理层 Manager
Hello Bernardita, We are pleased to hear that you found the location of our hotel convenient for your travels to and from the CVG airport. We strive to provide a comfortable stay for all our guests. Your feedback is greatly appreciated.
用户：真实旅客
发布日期：2024年7月2日
Our overall stay was excellent. My only request is that when someone is given a room on the second floor that the staff ask and/ or remind them that it would be appreciated if they would not stomp when they walk around. To be mindful that noise when they walk around is very loud and to be courteous of those below them.
酒店管理层的评论
2024年7月3日，回复：酒店管理层 Manager
Hello Randall,Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding noise levels on the upper floors and will take it into consideration for future guest experiences. Your input helps us improve our services for all guests to enjoy a pleasant stay.
