City Express Ciudad Juárez

Photo gallery for City Express Ciudad Juárez

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of City Express Ciudad Juárez

City Express Ciudad Juárez

2.0 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Av. Tomas Fernandez 7810, Col. Partido Doblado, Ciudad Juarez, CHIH, C.P. 32424

Explore the area

  • Popular LocationPlaza Portales 8025 min walk
  • Popular LocationITESM Campus Juárez3 min drive
  • Popular LocationTechnological Institute of Ciudad Juárez4 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)24 min drive

Choose dates to view prices

About this area

Ciudad Juarez

Located in Ciudad Juarez, City Express Ciudad Juárez is in the business district. El Paso Zoo and La Rodadora Espacio Interactivo are local attractions and those in the mood for shopping can visit Cielo Vista Mall and Plaza Portales 802. Looking to enjoy an event or a game while in town? See what's happening at Sunland Park Racetrack and Casino or Jaime Canales Lira Stadium.

What's nearby

  • Plaza Portales 802 - 5 min walk
  • ITESM Campus Juárez - 3 min drive
  • Technological Institute of Ciudad Juárez - 4 min drive
  • Plaza Juárez Mall - 6 min drive
  • Ascarate Lake City Park - 13 min drive

Getting around

  • El Paso Union Depot - 23 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

About this property

City Express Ciudad Juárez

Eco-friendly hotel with free breakfast and free area shuttle
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a business center, a meeting room, and dry cleaning are onsite.
City Express Ciudad Juárez offers 114 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 10 kilometers
  • Free bus station shuttle

Food and drink

  • Free continental breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (409 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV
  • Cable channels

More

  • Desk
  • Iron/ironing board (on request)

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

City Express Ciudad Juárez
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juarez Hotel Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez
City Express Ciudad Juarez
City Express Ciudad Juárez Hotel
City Express Ciudad Juárez Ciudad Juarez
City Express Ciudad Juárez Hotel Ciudad Juarez

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 299 out of 681 reviews
5 - Excellent 44%
Rating 4 - Good. 219 out of 681 reviews
4 - Good 32%
Rating 3 - Okay. 86 out of 681 reviews
3 - Okay 13%
Rating 2 - Poor. 38 out of 681 reviews
2 - Poor 6%
Rating 1 - Terrible. 39 out of 681 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the bathroom courtain had bad smell, the air conditioner unit was too loud all nigth, breakfast was poor and when it run out, took to much to reload food
Stayed 1 night in Jun 2022

2/5 Poor

Disliked: Property conditions & facilities
No way this hotel is 4 stars. Stay at the Hampton inn next door.
Stayed 3 nights in Jun 2022

2/5 Poor

Business traveler, Traveled with partner
Disliked: Staff & service
Room to small. Felt crowded. Also no ice for water. The room was very hot, yes it did have AC but iy would turn off and on.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff all the time friendly. Thank you all for everything.
Stayed 6 nights in May 2022

2/5 Poor

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Dirty Hotel. Rude breakfast staff and expensive hotel for it to be so bad in shape clean wise.
Stayed 1 night in May 2022