Holiday Inn Ciudad Juarez

Photo gallery for Holiday Inn Ciudad Juarez

Featured Image
Pool
Pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Ciudad Juarez

Holiday Inn Ciudad Juarez

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Ave Tecnologico 3620, Ciudad Juarez, CHIH, 32617

Explore the area

  • Popular LocationLa Rodadora Espacio Interactivo9 min walk
  • Popular LocationCentral Park13 min walk
  • Popular LocationPlaza Juárez Mall3 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)18 min drive

Choose dates to view prices

About this area

Ciudad Juarez

Located in Ciudad Juarez, Holiday Inn Ciudad Juarez is in a shopping district and near the airport. La Rodadora Espacio Interactivo and Paso del Norte Cultural Center are cultural highlights, and some of the area's activities can be experienced at El Paso Exploreum and The Woodhouse Day Spa - El Paso. El Paso Zoo and Railroad and Transportation Museum are also worth visiting.

What's nearby

  • La Rodadora Espacio Interactivo - 9 min walk
  • Central Park - 13 min walk
  • American Consulate - 2 min drive
  • Plaza Juárez Mall - 3 min drive
  • Plaza Las Misiones - 3 min drive

Getting around

  • El Paso Union Depot - 11 min drive
  • El Paso International Airport (ELP) - 18 min drive

Restaurants

  • Los Misiones — 1 min walk
  • Ristorante Italiano Abelini — 14 min walk
  • Applebee's — 4 min drive
  • Crisostomo — 5 min drive
  • Carl´s Junior — 5 min drive

About this property

Holiday Inn Ciudad Juarez

3.5-star hotel near American Consulate
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a business center. All 196 rooms offer free WiFi, iPod docks, and flat-screen TVs with satellite channels. Guests will also find room service, rainfall showerheads, and coffee makers.
Holiday Inn Ciudad Juarez offers 196 accommodations with iPod docking stations and safes. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juarez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Swimming pool

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (2088 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 250 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

The seasonal pool will be open from March to December
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez
Ciudad Juarez Ciudad Juarez
Holiday Inn Ciudad Juarez Hotel
Holiday Inn Ciudad Juarez an IHG Hotel
Holiday Inn Ciudad Juarez Ciudad Juarez
Holiday Inn Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 176 out of 251 reviews
5 - Excellent 70%
Rating 4 - Good. 49 out of 251 reviews
4 - Good 20%
Rating 3 - Okay. 13 out of 251 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 251 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 251 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children, Traveled with partner
Liked: Amenities
The property was okay the staff wasnt that friendly and housekeeping was really rude, didnt leave no tp , no towels i was upset they didnt clean my room right , thr was a broken bottle thru the back entrance , security was good but i hated the fact that in order to use the elevator or stairs you had to use your room key at all times , other than that it was an okay stay the front dest staff wld greet us inn , the hotel was fancy n pretty but just dislike my room not being fully clean
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean and everyone is very welcoming.
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo recomiendo el hotel una excelente limpieza , Desayuno delicioso,los empleados muy atentos y amables ,las habitaciones muy confortables,limpias .
Stayed 7 nights in Nov 2021

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Is ok hotel ,
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente service, clean, safety, Exelente breakfast
Stayed 7 nights in Nov 2021