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Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Guest reviews

3.1/5
617 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Pet Friendly
Air Conditioning
Kitchen

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationSan Pablo Lytton Casino8 min drive
Popular LocationGolden Gate Fields14 min drive
Popular LocationTilden Regional Park27 min drive
AirportOakland, CA (OAK-Oakland Intl.)29 min drive

Choose dates to view prices

  • Studio, 1 King Bed, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking

    3.7/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Non Smoking
  • Studio, 2 Double Beds, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStudio, 2 Double Beds, Non Smoking
  • Studio, 1 Queen Bed, Accessible, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Accessible, Non Smoking

About this area

San Pablo

Located in San Pablo, Extended Stay America - Richmond - Hilltop Mall is in an area with good shopping. Greek Theater and Paramount Theatre are cultural highlights, and some of the area's attractions include Six Flags Discovery Kingdom and University of California Botanical Garden at Berkeley. Solano County Fairgrounds and Children's Fairyland are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Our guests appreciate the hotel's quiet location.

Visit our San Pablo travel guide
Map
Popular Location

What's nearby

  • San Pablo Lytton Casino - 8 min drive
  • Golden Gate Fields - 14 min drive
  • Gourmet Ghetto - 21 min drive
  • Tilden Park - 25 min drive
  • Tilden Regional Park - 27 min drive

Getting around

  • El Cerrito Plaza Station - 9 min drive
  • Berkeley Station - 11 min drive
  • Oakland Intl. Airport (OAK) - 29 min drive

Restaurants

  • In-N-Out Burger - 3 min drive
  • Mel's Diner - 4 min drive
  • El Pollo Loco - 4 min drive
  • Restaurante Due Rose - 4 min drive
  • Peet's Coffee & Tea - 5 min drive

About this property

Extended Stay America - Richmond - Hilltop Mall

Hotel in San Pablo with free breakfast
Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. All 101 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and phones are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America - Richmond - Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
Extended Stay America Richmond Hilltop Mall
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Hilltop Mall Hotel
Extended Stay America Hilltop Mall
Extended Stayamerica Richmond-Hilltop Mall Hotel Richmond
Extended Stay America Richmond Hilltop Mall Hotel San Pablo
Extended Stay America Richmond Hilltop Mall Hotel
Extended Stay America Richmond Hilltop Mall San Pablo
Extended Stay America Richmond Hilltop Mall
Hotel Extended Stay America - Richmond - Hilltop Mall San Pablo
San Pablo Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Hotel Extended Stay America - Richmond - Hilltop Mall
Extended Stay America - Richmond - Hilltop Mall Hotel
Extended Stay America - Richmond - Hilltop Mall San Pablo
Extended Stay America - Richmond - Hilltop Mall Hotel San Pablo

Frequently asked questions

Can I cancel my reservation for free at Extended Stay America - Richmond - Hilltop Mall and receive a full refund?
Yes, Extended Stay America - Richmond - Hilltop Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Extended Stay America - Richmond - Hilltop Mall cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Extended Stay America - Richmond - Hilltop Mall?
As of Aug 11, 2020, prices found for a 1-night stay for 2 adults at Extended Stay America - Richmond - Hilltop Mall on Sep 3, 2020 start from $112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of USD 25 per pet, per day.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Extended Stay America - Richmond - Hilltop Mall?
Check-in is from 3:00 PM–anytime.
What time is check-out at this property?
Check-out is at 11 AM.
Where is this property located?
Situated near the airport, this hotel is 0.8 mi (1.4 km) from Hilltop Mall and 2.7 mi (4.4 km) from San Pablo Lytton Casino. Bayfront Park and Nevin Community Center are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Extended Stay America - Richmond - Hilltop Mall

3.1
Guest rating
5 - Excellent
131
4 - Good
132
3 - Okay
134
2 - Mediocre
110
1 - Poor
110
3.2
Cleanliness
3.5
Service and Staff
3.2
Amenities
3.1
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room had an odor. White towels were grey. Guests in lobby without masks and no enforcement. No ice available, stated expected delivery was next week. My total time in room was less than 5 minutes and I informed the front desk I was not staying and not to charge me. They charged me. I am disputing the charge. AVOID

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Very clean and quiet. Very nice & helpful staff. Big rooms & Bathrooms

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

easy to get in and out of the property. missing the lobby coffee or tea but it's okay. i would stay again.

Stayed 1 night in Jul 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

i want a refund i did not even sleep at the hotel it was dirty beyond when i checked in the front desk charged me for the room twice on top of the money i paid when i reserved the room online. then The front desk refused to give my money back that they should never of charged me for and said it will take 5 business days to credit to my account. so this left my bank account with out enough money to even get home. I demand a refund i have requested this 3 times now and have yet to hear back. i want more then a refund because of how i was stuck because of some error that the hotel made that i had nothing to do with

Stayed 1 night in Jun 2020