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Hilton Concord

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Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Hilton Concord

Hilton Concord

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
1970 Diamond Blvd, Concord, CA, 94520

Explore the area

  • Popular LocationThe Veranda4 min walk
  • Popular LocationSix Flags Hurricane Harbor Concord11 min walk
  • Popular LocationSunvalley Shopping Center2 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)33 min drive

Choose dates to view prices

About this area

Concord

In the business district and near a metro station, Hilton Concord is in an area with good shopping. The Veranda and Sunvalley Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Todos Santos Plaza and Mount Diablo State Park. Six Flags Hurricane Harbor Concord and Pixieland are not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving, mountain biking, and hiking/biking trails nearby.
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Map

What's nearby

  • The Veranda - 4 min walk
  • Six Flags Hurricane Harbor Concord - 11 min walk
  • Sunvalley Shopping Center - 2 min drive
  • California Grand Casino - 7 min drive
  • Todos Santos Plaza - 7 min drive

Getting around

  • North Concord-Martinez Station - 6 min drive
  • Martinez Station - 12 min drive
  • Oakland Intl. Airport (OAK) - 33 min drive

Restaurants

  • Plate and Vine — 1 min walk
  • Claim Jumper — 2 min walk
  • Eureka Restaurant — 3 min walk
  • Denny's — 4 min walk
  • Benihana — 4 min walk

About this property

Hilton Concord

3.5-star hotel near The Veranda
A restaurant, an outdoor pool, and 3 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite. All 329 rooms feature comforts like pillowtop beds and Egyptian cotton sheets, while conveniences include refrigerators and coffee makers. MP3 docks and WiFi are standard, as are LCD TVs with digital channels.
Hilton Concord offers 329 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 25 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 mi
  • Free train station pick-up shuttle
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–9:30 AM: USD 15-25 per person
  • 1 restaurant
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out

Special check-in instructions

Guests will receive smart lock details
An adult age 18 or older must assume all liability for the booking

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 250.00 per stay
2 per room (up to 75 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Breakage deposit: USD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 5.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 5.95 (rates may vary)
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 25 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Concord Hilton
Hilton Concord
Hilton Hotel Concord
Concord Hilton Hotel
Hilton Concord Hotel Concord
Hilton Concord Hotel
Hilton Concord Hotel
Hilton Concord Concord
Hilton Concord Hotel Concord

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 392 out of 976 reviews
5 - Excellent 40%
Rating 4 - Good. 328 out of 976 reviews
4 - Good 34%
Rating 3 - Okay. 134 out of 976 reviews
3 - Okay 14%
Rating 2 - Poor. 68 out of 976 reviews
2 - Poor 7%
Rating 1 - Terrible. 54 out of 976 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet was very dirty. The tub bottom was brown with dirt. Stains in the walls.
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was old and had dirt on the bed. Exit gate was broken. Was hung up on by help desk. Ice machine broken. Noisy mechanical sound all night. Stairwell stinks, bad. The 1st check-in guy was very nice and helpful.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, very clean, very secure, parking however is expensive given the location which is not in a busy location.
Stayed 3 nights in Jul 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They only had one person working the front desk, no answer when you called the help desk, service desk or any ext.. there was a roach in our room. Bathrooms not updated for years. Will not be staying here again.
Stayed 1 night in Jun 2021

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021