Lodges in Cool Ridge

"The building is a bit older and could use a renovation and the heater in our room made a little bit of noise but other than that, we had a good stay and we have stayed there several times before."

"One of the worst hotels I’ve ever stayed in which was a genuine surprise since this property had 8.2 rating on hotels.com. The hotel is supposed to be smoke free, but the first room they gave us reeked of cigarette smoke so fortunately they had another room with 2 queen beds available still (I question if the beds were actually queen sized or doubles too). The next room had a giant stain on top of one bed cover that would have been impossible to miss when they made the bed, the underlay sheets had multiple brown stains, and the blanket on the other bed had cigarette burns on it and again I don’t know how that would have been missed when they washed it and put it on the bed. The window had duct tape over cracks which wasn’t great. The front desk staff person was friendly at least when she moved our room and brought us clean(er) bed spreads. The breakfast was pretty limited which isn’t surprising when it lists continental breakfast, but the cereal dispenser was labeled with regular Cheerios and was loaded with Honey Nut Cheerios which would have been a serious problem if my kids had allergies. If I hadn’t been in the car with whiny kids I would have left and checked into a better hotel so don’t make them same mistake."

"It was quieter than expected."

"Clean room, nice staff, motel in good shape, "

"Clean , convenient to I77"

"Checked in the first room had lighting issue and was moved to second room had plumbing issue where we were asked to wait on maintenance person to show up, assess and repair after driving for hours and hours. The hotel staff refused to move us to a third room so we requested a refun and left."

"Pool was nice and open late "

"Needs updating but fine for one night. Best Western beds are always great. "

"Quiet area and plenty of space to park."