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“The room is very tidy and nice. All the staff are very friendly and helpful.”

“Good”

“Would like to give thanks to Shangri-la Qaryat Al Beri at Abu Dhabi team for making our 27th wedding anniversary memorable. Sarbina of Guest Relations has spent extra thoughts in decorating our room before we checked in the hotel. We are very pleased with the brilliant decoration. We have tried the 2 restaurants Shang Palace and Bord Eau and in both restaurants, food and services are super awesome.”

“The service is great, especially the front desk staffs. They offered us a suite room as they asked if this is our 1st time to Abu Dhabi or Dubai & we say yes. The room is super big, with a large balcony facing the swimming pool downstairs. The breakfast is great, yummy with various of choices, worths adding to your package. ”

“要玩亞斯島,住這邊就對了,還依據人數面費贈送門票,我們吃了早餐和晚餐,晚餐當場和飯店加訂也是很容易有座位和住房優惠。走路可到華納兄弟樂園,要到其他的樂園就要請飯店叫一下計程車比較快。 入住飯店時,我們在前往飯店的計程車上遺漏一了一件行李,裡面有小朋友的遊樂器材,感謝現場服務人員kayla、christine、elizabeth等人的協助,用電話幫我們溝通計程車送回,有被收合理的計程車送回車資,但行李對我們來說才是最重要的,物品也都沒遺漏, 滿分的飯店,餐飲和服務人員,推薦大家來入住。”

“GREAT”

“A great stay at the Rotana, the staff are fantastic and amenities spot on. Our room could have done with a bit of an update, the shower seal was leaking, and bidet wasn’t fully working but other than that great value for money and breakfast was lovely, we would definitely stay again.”

“预订的两间房分开了8层楼，而且都是尾房，更莫名其妙的是无烟房内有烟灰缸还有明显的烟味，跟服务台反映问题后也没有任何回复。淋浴水小而且温度很低。非常不满意。”

“Everything excellent.”

“是”

“服務人員很有耐心。貼心服務周到”