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“Didn't pay for 5-star hotel so didn't expect 5-star conditions, only cleanliness, instead after driving 7 hours in the night to get here, with a kid as well, they gave us a dirty room with dirty sheets, full of different flying bugs. Told a guy about it and he had the audicity to give us "clean" sheets to change them ourselves, some of them didn't even fit so in the end he changed our room. Next day we arrived later in the evening at the property and they told us we didn't respect their rules……

“Everything was great ”

“The staff is friendly, the free breakfast is great, the place is in a good area, near the park and a mall, I will stay there again when I go back to Coban. ”

“Hotel Guayaha is a recommendation for anyone in the area. Great glamping experience and the staff couldn’t be better.”

“El personal es muy amable y cordial, muy colaboradores y atentos a ayudar en cualquier momento. La comida con muy buena sazón. Definitivamente regresaremos.”

“Great location, it is only 2 mins away from Semuc Champey National Park Entrance and opposite to the cave. But be aware that there is no wifi, no hot water provided in the hostel. Electricity is limited from 12 noon to 1pm and 7pm to 11pm. The rest of time is lack of electricity. Food options are also limited. No restaurant is nearby. The redtaurant in the hostel is the only choice uou have in that area. The environment itself is excellent and surrounded by the jungle and river view underneath.……

“Everything was great ”

“Buena ubicación, cuartos comodos y cuentan con personal. ”

“Staff was very helpful and friendly. It was very clean but the property was a bit dated although still lovely. It was quiet at night. Staff had limited English if you’re dependent on that. Breakfast was delicious with good coffee. Beds were a bit hard but I still slept fine!.”

“La dirección está equivocada para empezar, el mapa marca que está por Chiacam pero realmente está en Cobán ( a un promedio de 25 km de distancia ) no es “Casa Completa” es un hotel por lo que no pudimos usar todos los espacios, el lugar estaba horrorosamente sucio, tuvimos que comprar veneno para zancudos y cucarachas, la cocina no es como la fotografía, todo estaba sucio de la cocina, gracias a Dios nosotros llevamos nuestros utensilios, como habían otros inquilinos por ser hotel el lugar,……

“Bon petit dej mais long .. Bien situé ”

“This is a nice old hotel. Rooms were clean, staff was effective, the courtyard gardens were awesome. Breakfast was delicious. ”