搜索伦敦埃灵区酒店

“Staff needs to learn how to smile n be helpful.”

“i have problem using the espresso machine. and not long after i told the front desk, a staff came by and demonstrate in clarity how to use it.”

“好”

“整同5體不錯，唯缺少個人衞生用品。”

“Fair experience for my family, especially good choice of hotel after concert around Wembley. Clean and tidy. The only drawback is the restaurant is undergoing renovation, so no breakfast can be provided, getting my wife and daughter to be disappointed”

“Wifi connection is slow, and often break line, not happy experience!”

“Basic amenities ok. But no mini fridge or hairdryer in room a bit inconvenient.”

“difficult to get check in, nobody at reception and took nearly an hour for check in!”

“Helpful staff in the restaurant, kids eat free”

“👍”

“When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem. I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be……

“No air conditioner a old fan in the room a lie say they have air conditioner, blood was on my bed and mildew my room was not clean up for five days and I was in this room for seven days, I kept asking and I was told it was gonna get clean but it was shorter staff I had to keep on asking for towers I had to clean my own room I asked for half of my money back and they told me no they were short of staff that has nothing to do with me this building is old and need remodeling do not stay at this……