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"Disappointed stay. The worst shower among all my hotel experience with water temperature keep jumping from warm to cold every 2 seconds!! Can't sleep well as room temperature is high at night no matter how you try to adjust it. The carpet just beneath the bed is loose and we nearly fell down a number of times during our stay. Cleanliness is yet to improve as there is hair on the bed sheet when we just check in and the carpet on the corridor outside the room is full of obvious white small pieces. Room window is facing their internal structure and so can only see other rooms when we look out the window. The so-called swimming pool is just a small play pool for children. Breakfast though appear to have variety but is just limited to 100% western food without any Asian food. Overall, consider it is just a business hotel instead of a tourist hotel. As a tourist, it will be more enjoyable to choose another international branded hotel which will be more cross cultural and home felt."

"friendly and helfpul "

"天氣好時陽台可以看到極光，但"

"是"

"員工友善，而且還有冷氣！"

"The hotel is big with lots of rooms but the rooms are arranged in a way that there are lots of corridors and it may be difficult to locate a room. Rooms are clean and stylish, with reasonable space in this expensive city. Room facilities are also good. However, staff if the reception is not helpful. We asked for their help to call taxi to go to airport on our date of departure but he seemed not willing to do so. Although he agreed to call taxi for us, we eventually waited for half an hour with no taxi coming. The staff was not willing to help us follow up with the taxi company even on our repeated requests. We eventually need to find taxi on the street on our own. Service is a big issue."

"Good location, wonderful breakfast, nice dining area"

"WiFi can notwork"

"the location is good, walking distance to most of the sight seeing area. The room is small and not very clean. Dont go to the sea food market, it is for tourist , they charge us over price for the crab. "