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"Disappointed stay. The worst shower among all my hotel experience with water temperature keep jumping from warm to cold every 2 seconds!! Can't sleep well as room temperature is high at night no matter how you try to adjust it. The carpet just beneath the bed is loose and we nearly fell down a number of times during our stay. Cleanliness is yet to improve as there is hair on the bed sheet when we just check in and the carpet on the corridor outside the room is full of obvious white small pieces. Room window is facing their internal structure and so can only see other rooms when we look out the window. The so-called swimming pool is just a small play pool for children. Breakfast though appear to have variety but is just limited to 100% western food without any Asian food. Overall, consider it is just a business hotel instead of a tourist hotel. As a tourist, it will be more enjoyable to choose another international branded hotel which will be more cross cultural and home felt."

"friendly and helfpul "

"是"

"Friendly staff when checking in. Super convenient in the center of the city."

"Great breakfast."

"pros: nice view over the harbour. good and abundant breakfast. cons: room's small, a bit awkward by the standard of a deluxe size. well maintained but still old and lacks noise-cancelling. "

"員工友善，而且還有冷氣！"

"The hotel is big with lots of rooms but the rooms are arranged in a way that there are lots of corridors and it may be difficult to locate a room. Rooms are clean and stylish, with reasonable space in this expensive city. Room facilities are also good. However, staff if the reception is not helpful. We asked for their help to call taxi to go to airport on our date of departure but he seemed not willing to do so. Although he agreed to call taxi for us, we eventually waited for half an hour with no taxi coming. The staff was not willing to help us follow up with the taxi company even on our repeated requests. We eventually need to find taxi on the street on our own. Service is a big issue."

"WiFi can notwork"