“Das Zimmer hatte kein Fenster-diesbezüglich keine Info bei der Buchung! Kein Frühstück- die Angabe ist falsch!Die Wände sind nass und dementsprechend riecht das Zimmer. Die Matratze sind sehr hart.Der Kühlschrank zu laut. An zwei Tagen hatten wir kein warmes Wasser. Das Personal war sehr nett und freundlich.Wir haben jeden Tag ein kleines Wasser bekommen , mit dem Kaffee waren sie aber sehr sparsam ,es gab 2 Portionen Nescaffe für 6 Übernachtungen. Beim Check in ins Hotel wollten sie unsere……
“The hotel was in a great location. It was clean and our room was great. Their communication wasn't very good. Breakfast was included in our booking but they didn't tell us that we had to order it the day before so we missed out. There was construction happening to the building which we didn't know when we booked so the entrance was quite dirty and chaotic.”
“Don’t look anywhere else when considering Ninh Binh. This wellness resort has everything you could ask for and is a perfect example of rural Viet Nam, tucked away among lush rice fields, limestone mountains, and a welcoming local village. But what truly makes this place special is the staff, who go above and beyond to ensure every guest has an unforgettable stay. Truly grateful to the entire team for their incredible hospitality, warmth, and care.”
“The check-in was difficult as the owner of the hotel wasn't able to communicate in English. She used a translator device but it was limited to communicate properly. Especially, when she tried to explain the rule that we are only allowed to use one of the two beds in the superior double room we booked, it was so difficult to understand. In my entire life of travelling more than 30 countries internationally, I have never experienced such a rule (oh, I guess a cheap youth hostel bed in a shared……