“Das Zimmer hatte kein Fenster-diesbezüglich keine Info bei der Buchung! Kein Frühstück- die Angabe ist falsch!Die Wände sind nass und dementsprechend riecht das Zimmer. Die Matratze sind sehr hart.Der Kühlschrank zu laut. An zwei Tagen hatten wir kein warmes Wasser. Das Personal war sehr nett und freundlich.Wir haben jeden Tag ein kleines Wasser bekommen , mit dem Kaffee waren sie aber sehr sparsam ,es gab 2 Portionen Nescaffe für 6 Übernachtungen. Beim Check in ins Hotel wollten sie unsere……
“The hotel was in a great location. It was clean and our room was great. Their communication wasn't very good. Breakfast was included in our booking but they didn't tell us that we had to order it the day before so we missed out. There was construction happening to the building which we didn't know when we booked so the entrance was quite dirty and chaotic.”
“We only stayed two night at this hotel, but it was great for the activities we had and easy to get around etc. If we stayed again, we'd probably for a bigger room, but overall it was very nice. The pool wasn't available the first day, but it was the second which the kids enjoyed!”
“Very clean in all areas. Staff was eager to help with whatever was needed. Manager was available to assist his team at all times. We even saw him working the breakfast buffet! Nice to see him helping his team. I’m sure they appreciate that.
All in all a great place to stay and we loved the room! Very modern. ”
“We thoroughly enjoyed our stay at Vu Hotel. The hotel appears to be family-owned and operated, and the personal attention and hospitality really stood out throughout our visit.
The staff were incredibly helpful and went above and beyond to make our stay comfortable. They arranged a private driver for our trip back to Hanoi, making our travel plans simple and stress-free.
Breakfast was another highlight. The staff paid attention to the little details and noticed how much we enjoyed the fresh… …