Ratings based on 187 Verified Reviews

2.8 out of 5
58% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Los Angeles

Beautiful Location, Horrible Hotel

Posted Oct 25, 2017
Pros: The neighborhood it's in is beautiful.
Cons: Everything.
Location: It's a great location with lots to do nearby. Crossing is a great steak restaurant.
This place is in a beautiful neighborhood, so it's very nice from the outside, but the rooms inside are very dirty and rundown. The mattresses were on the wrong box springs. The queen bed was on the full box spring, so it was hanging over. The full mattress was on the queen box spring, so there was space left over. I had to switch them myself. There was no blanket on the bed and a pillow was missing. There were roaches in the bathroom. I killed three in one night. I switched to a different room where there was a blanket and no roaches in the bathroom, so it was slightly better, but it was still dirty and rundown, with mold on the shower curtain and it smelled like urine. The worse part is the customer service. They don't care. The overnight manager was so rude and acts like a thug. The first time I saw him, I didn't even know he worked there and he was so rude to me. I needed one more quarter to do laundry and had dimes and pennies to trade and politely asked him if he had a quarter and he treated me like I was begging him for money. When I switched rooms, he failed to give me the wi-fi password. When I got back to the hotel after work, I had to call the after-hours line to ask him for the wi-fi password and he had the nerve to scold me for it. Some of the lights in my room were burnt out and the light that was still working would dim or turn off sometimes. The man in the next room kept laughing loudly past midnight. I guess that's what you get for the price
1 out of 5
by Mahesh

Horrible hotel...you should never book

Posted Sep 16, 2017 on Hotels
Worst hotel. Dirty rooms & bathroom. Extremely small kitchen. I Never recommend this hotel to anybody... Even if you will save money....you will face the worst experience of your life. It is not at all safe to live.
2 out of 5
by A verified traveler from Georgia

Horrible with a capital H!!!!!

Posted Sep 8, 2017 on CheapTickets
The stay there was not pleasant at all. The beds were horribly uncomfortable, the mattress and boxspring were 2 different sizes. The air conditioner leaked. Housekeeping was pathetic. The hotel needs to be investigated because something illegal is definitely going on there. I would have to be totally desperate before I would ever stay there again. The only good thing about the hotel was the price.
3 out of 5
by travis

This traveler left a rating score only Posted Sep 1, 2017 on Hotels
5 out of 5
by DENNISE

This traveler left a rating score only Posted Aug 3, 2017 on Hotels
2 out of 5
by A verified traveler from North Carolina

If you HAVE to stay here...

Posted Jul 7, 2017
This is another situation of getting what you pay for. The room smelled of stale smoke, carpet was filthy, toilet paper holder and towel rack was broken. Shower was disgusting. Roaches crawling everywhere outside. I stayed here for a week and will not go back. I frequent the area on business and will absolutely not stay here again. But, in all fairness, you get what you pay for. Really gross but really cheap.
5 out of 5
by Shirley

Posted Jun 27, 2017 on Hotels
It was very nice I really enjoyed my self the rooms are very clean, nice front desk was very friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
1 out of 5
by David

BEWARE! STAY AWAY

Posted Apr 18, 2017 on Hotels
STAY AWAY!! I can't believe this hotel is given a 2 star rating. No towels no toilet paper disgusting rooms it's unbelievable that this hotel is even an option on this site I wouldn't put my worst enemies in one of these rooms
1 out of 5
by Angelia

Worst stay ever

Posted Mar 29, 2017 on Hotels
By far the worst room I have ever stayed in! Can't express enough my level of disgust and disappointment with the quality of the room and staff. Would never consider another stay! Once again by far the worst ever!