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Royal Castle Design & SPA Hotel

Star Rating
5 out of 5
Photo gallery

Reviews

3.3 / 5
7 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Elenite Beach
    6 min walk
  • Popular Location
    Venid Beach
    9 min drive
  • Popular Location
    Dinevi Marina
    10 min drive
  • Airport
    Bourgas (BOJ)
    39 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767

    About this area

    Elenite

    Located in Elenite, Royal Castle Design & SPA Hotel is by the sea. The area's natural beauty can be seen at Sunny Beach and popular attractions include Action Aquapark and Aqua Paradise.

    5/5 guest location rating

    Guests like it for

    • Easy parking (3 reviews)
    • Quiet (3 reviews)
    • Safe (2 reviews)

    What's nearby

    • Popular Location
      Elenite Beach - 6 min walk
    • Popular Location
      Venid Beach - 9 min drive
    • Popular Location
      Dinevi Marina - 10 min drive
    • Popular Location
      Sveti Vlas Central Beach - 10 min drive
    • Popular Location
      Platinum Casino - 16 min drive

    Getting around

    • Bourgas (BOJ) - 46 min drive

    Restaurants

    • Royal Castle – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
    • Castello – Restaurant offering Italian cuisine. Serves lunch and dinner.
    • Rotunda – Restaurant offering international cuisine. Reservations required.

    About this property

    Royal Castle Design & SPA Hotel

    5-star beach hotel with a full-service spa
    Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room. All 139 individually decorated rooms feature free WiFi and minibars. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
    Royal Castle Design & SPA Hotel offers 139 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.
    This Elenite hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
    A winery is attached to this Elenite hotel. In addition to a full-service spa, Royal Castle Design & SPA Hotel features a complimentary water park and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
    This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 5985 square feet (556 square meters) include conference space. This Art Deco hotel also offers an indoor pool, a seasonal outdoor pool, and a nightclub. Limited complimentary onsite parking is available on a first-come, first-served basis.
    Royal Castle Design & SPA Hotel has designated areas for smoking.
    An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a complimentary water park, a sauna, and a fitness center.
    The recreational activities listed below are available either on site or nearby; fees may apply.
    Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
    The spa is open daily.

    Policies

    Check-in

    Check-in between 2 PM - midnight
    Late check-in subject to availability

    Special check-in instructions

    Guests arriving before 2 PM must contact the property ahead of time. For more details, please contact the office using the information on the reservation confirmation received after booking."

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.

    Pets

    • Pets allowed for an extra charge of EUR 5 per pet, per day
    • Up to 11 lbs

    Property payment types

    MastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: EUR 5 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The seasonal pool will be open from May to September. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

    Property is also known as

    • Royal Castle Design Hotel Elenite
    • Royal Castle Design Hotel
    • Royal Castle Design Elenite
    • Royal Castle Design
    • Royal Castle Design Hotel Aqua Park Elenite
    • Royal Castle Design Aqua Park Elenite
    • Royal Castle Design Hotel Elenite
    • Royal Castle Design Hotel
    • Royal Castle Design Elenite
    • Royal Castle Design
    • Hotel Royal Castle Design & SPA Hotel Elenite
    • Elenite Royal Castle Design & SPA Hotel Hotel
    • Hotel Royal Castle Design & SPA Hotel
    • Royal Castle Design & SPA Hotel Elenite
    • Royal Castle Design Spa Hotel
    • Royal Castle Design SPA Hotel Aqua Park
    • Royal Castle Design Elenite
    • Royal Design & Hotel Elenite
    • Royal Castle Design & SPA Hotel Hotel
    • Royal Castle Design & SPA Hotel Elenite
    • Royal Castle Design & SPA Hotel Hotel Elenite

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces
    • Limo/town car service

    Food and drink

    • Free buffet breakfast available daily 7:30 AM–10 AM
    • 3 restaurants
    • 4 bars/lounges, 1 beach bar and 1 poolside bar
    • Room service available
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Free water park access
    • Full-service spa
    • Indoor pool
    • Mini golf
    • Nightclub
    • Outdoor tennis court
    • Racquetball/squash
    • Sauna
    • Seasonal outdoor pool
    • Steam room
    • Tennis
    • Winery attached

    Family friendly

    • Dry cleaning service
    • Free water park access
    • Indoor pool
    • Laundry facilities
    • Mini golf
    • Seasonal outdoor pool

    Conveniences

    • Banquet hall
    • Elevator

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Bulgarian
    • English
    • Russian

    Business services

    • Business center
    • Meeting rooms
    • Conference space (5985 square feet)

    Outdoors

    • Garden
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • 2 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Spa tub
    • Steam room
    • Turkish bath/hammam

    More

    • Beach towels
    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Bidet
    • Free toiletries
    • Hair dryer
    • Towels

    Entertainment

    • Cable channels
    • Plasma TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    Outdoor space

    • Furnished balcony or patio

    More

    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board (on request)
    • Phone
    • Safe
    • Separate sitting area
    • Slippers
    • Turndown service

    Nearby things to do

    Activities

    • Kayaking
    • Parasailing
    • Water skiing
    • Windsurfing

    Where to eat

    • Royal Castle – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
    • Castello – Restaurant offering Italian cuisine. Serves lunch and dinner.
    • Rotunda – Restaurant offering international cuisine. Reservations required.

    Frequently asked questions

    3.3

    Guest rating

    5 - Excellent
    2
    4 - Good
    1
    3 - Okay
    1
    2 - Mediocre
    3
    1 - Poor
    0
    3.4
    Cleanliness
    2.1
    Service and Staff
    1.0
    Amenities
    3.6
    Property condition

    3/5

    • Disliked: Cleanliness, staff & service, room comfort

    Don't expect any kind of good services

    Resort is situated at one of the most beautiful place and very peaceful location. Room was cleaned when we arrived for our 4 days of stay and we haven't had any room service afterwards at all. You have to beg them for fresh towels, Toiletries, water bottles etc. We had nearly 8 towels and 20 water bottles (Many we bought it ourselves as we couldn't be bothered to wait for hours just to get water) in our room including coffee mugs etc which apparently they never replaced. I had some breakfast in a room and left the leftovers outside for the housekeeping to take and it was there for over 48 hours on a display. Thank god I left it outside else my whole room would smell horrible which apparently corridor was due to leftovers. Not only us but our friends in other rooms had same issues and once even they told them that they are running out of towels in entire resort

    Stayed 4 nights in Jul 2019

    2/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    We paid for a number on the site which does not exist.

    Stayed 4 nights in Jul 2019

    2/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service

    Not good

    Scary hotel

    Stayed 3 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, property conditions & facilities, room comfort

    The room was beautiful and it was only a short walk to the beach, which you could get a free buggy to if you found the hill tricky.

    Stayed 7 nights in Jun 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Great hotel but had a check in nightmare

    The Royal Castle is an amazing hotel with beautiful, eclectic modern interior decor. Swimming pool was beautiful with a water park next door for the kids. The beach area is also lovely, and the hotel grounds and garden landscaping were immaculately kept. Simply gorgeous. Our studio suite with pool view was amazingly spacious, so we were very pleased! The breakfasts and dinners (half board) were delicious. Plenty of options. We truly enjoyed our 2 nights there. Our only complaint was at check-in. Despite having our Hotels.com pre-paid reservation email in hand, the staff refused to check us in as they had no reservation for us. We waited in the lobby for 2-3 hours, and spoke with the manager. He shrugged his shoulders when I asked where is our room. He told us to call Hotels.com and find the reservation but we didnt have a local Bulgarian line. Blatant disregard and rudeness from the manager giving us the cold shoulder. Without them having my reservation they refused to check us in at all. We called the police about the situation as we pre paid our reservation and they wouldn't check us in. In fact we sat for hours in the lobby until they "found" our reservation nearly 3 hours later. Poor treatment and lack of customer service skills by management. The staff apologized but management needs further training on customer service.

    Stayed 2 nights in Aug 2018

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