评分基于 988 条真实点评
3.9 客房清洁度
4.1 服务和员工
3.9 客房舒适度
3.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
The property is in great need of updating. The musty smell was the first sense that affected me. Evident by the long term neglect of the property, the rooms are dark and cramped not typical of other Ramada properties I’ve enjoyed in the past. The bathtub paint was chipping and not white as expected. The bathroom was reminiscent of days gone by with cramped quarters not spacious as current hotels have. Certainly not what I expected from previous experiences in securing rooms with Expedia. The ratings on this property are inflated. At the end of the day the property was not safe for my health and should be excluded for anyone who has allergies to molds, pets, etc. Policy did not allow for a refund. Certainly this policy should be reviewed for extenuating circumstances.
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Viral Patel
Thank you for staying at Ramada by Wyndham, Elizabethtown. We appreciate your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We planned to renovate our hotel in a couple of months. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. Thank You
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Viral Patel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
Bathroom in room to small to get around in..Sauage gravy in breakfast area was cold.Checking in i felt like i was an inconvenience like she would rather be doing something else.
酒店管理层的评论
2024年5月19日，回复：酒店管理层 Viral Patel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
Staff was very friendly and helpful. The room smelled so horrible like something was spoiled. The room wasn’t very clean, crumbs in the sheets on the bed and found an old sick when we pulled out he fold out couch.
酒店管理层的评论
2024年5月13日，回复：酒店管理层 Viral Patel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
用户：真实旅客
发布日期：2024年5月12日 发布在：Expedia
酒店管理层的评论
2024年5月19日，回复：酒店管理层 Viral Patel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
用户：真实旅客
发布日期：2024年5月6日 发布在：Expedia
Property was dated, the elevator was a bit questionable, and the pool handle is coming out but the room was clean and comfortable the breakfast was good, and the staff was very kind and helpful. All in all we enjoyed it!
酒店管理层的评论
2024年5月8日，回复：酒店管理层 Viral Patel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
Breakfast was good
酒店管理层的评论
2024年5月4日，回复：酒店管理层 Viral Patel
Thank you so much for your response! We hope that you consider us again in your future travels.
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Viral Patel
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
用户：真实旅客
发布日期：2024年5月2日 发布在：Expedia
Only issue was bed was too tall or I’m too short. We’ll definitely stay here again in the fall.
酒店管理层的评论
2024年5月3日，回复：酒店管理层 Management Team
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us Terry. We hope you consider staying at our property again when visiting the Elizabethtown area.
用户：真实旅客 来自：Marshall
发布日期：2024年5月2日 发布在：Expedia
Clean and conveniently located with a handful of restaurants within walking distance, and only 2.5 or so miles from downtown with other coffee shops, restaurants, etc.
酒店管理层的评论
2024年5月3日，回复：酒店管理层 Management Team
Thank you for taking the time to rate our property Guy. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!
