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The property is located on a gorgeous stretch of beach. It could use a bit of freshening up, but overall it was a nice stay. Restaurant staff is very courteous. Be sure to specify water view or else you will be booked into rooms that have zero view.
Great service and good customer service. The check in was excellent and staff was pleasant, we would recommend this property to our friends and family.
We are smokers. There are many places on property to smoke, but check-in girl made us feel like outcasts and threatened us with $250 fine before we even received our room cards. Nearly walked out but property manager smoothed out the situation and we stayed. We loved the resort except for that bad ...
The location. The serenity pool and the food at the Oasis Bar and the Captiva House. The Beach was very nice and having mating mantees out side our balcony was a plus.
The only unfriendly staff member is the lady who takes care of the breakfast area, she looks like grumpy and the guest are the ones saying goodmorning and she barely replies back.
Tiki hut pool bar was amazing for lunch! Bartender was excellent! Room was spacious and clean. Didn’t like 2nd floor room with no elevator…it was hard to drag my bags up and down the steps. Overall awesome experience!
Good restaurant, great tiki bar, beach umbrellas, caring staff,
- location is great but property is dated, making it look a tad dirty.
Everything we were looking for in a resort was at the Sundial... close proximity to the beach, paddle boarding, kayaking, fitness center and different food choices. Luis Perreira, the Food and Beverage manager, provided excellent customer service. The restaurant Shima was fantastic.
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