Located close to Cavill Avenue and SkyPoint Observation Deck, Surfers Riverside Apartments provides a garden and laundry facilities. Adventurous travelers may like the fishing at this apartment. Stay connected with free in-room WiFi.
Located in Surfers Paradise, a neighborhood in Gold Coast, Surfers Riverside Apartments is in the entertainment district and on a river. Cavill Avenue and SkyPoint Observation Deck are notable landmarks, and travelers looking to shop may want to visit Centro Surfers Paradise and Surfers Paradise Beachfront Markets. Don't miss out on a visit to Timezone. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Gold Coast travel guide
Along with an outdoor pool, this smoke-free apartment building has laundry facilities and express check-in. Self parking is free. Other amenities include express check-out, free newspapers, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and an electric kettle. Housekeeping is available once per stay.
Surfers Riverside Apartments offers 10 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.
Recreational amenities at the apartment include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Smoking not allowed
Services and conveniences
Free newspapers in lobby
Housekeeping available once per stay
Iron/ironing board
Multilingual staff
Tour and ticket assistance
Location highlights
In an entertainment district
In the city center
Near a metro station
Near a train station
Near the boardwalk/promenade
Near the sea
On a river
Things to do
Fishing
Bicycle rentals nearby
Boat tours nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Safari nearby
Sailing nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Surfing/bodyboarding nearby
Theme park nearby
Water skiing nearby
Whale watching nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 units
3 floors
Garden
Individual furnishings
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Saturday (8:30 AM - noon)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. The office is closed on Sundays and public holidays. An advance credit card deposit is required for late arrivals.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are available for AUD 20 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 40 per night
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to review and sign conditions of booking and occupancy upon arrival.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
What time is check-in at Surfers Riverside Apartments?
Check-in begins at 2 PM.
What time is check-out at Surfers Riverside Apartments?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Surfers Riverside Apartments located?
Located in Surfers Paradise, this apartment building is within a 10-minute walk of Cavill Avenue, Centro Surfers Paradise, and Timezone. Surfers Paradise Beach and SkyPoint Observation Deck are also within 10 minutes. Cypress Avenue Station is 13 minutes by foot and Florida Gardens station is 26 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Surfers Riverside Apartments Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Apartment was clean & great view, pool was lovely & great location.
Leanne
Stayed 4 nights in Jan 2025
Verified
6/10 Okay
Adam
Nov 17, 2024
Liked: Cleanliness, amenities, communication
The good: Great spot, friendly and helpful staff
The average: Washing machine leaked, dryer was average, front door lock took several goes with the key to work.
Overall a nice place to stay, let down by a few issues
Adam
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Dessy
Dec 25, 2024
Liked: Cleanliness, room comfort, communication
Wow!
Three nights for 2 adults and 2 children. Best deal we got in Surfers with parking. New manager a very genuine guy. Looking at the reviews I got the impression, 5 excellent then one really bagging the place (*see below). Our experience was excellent, entered to lovely large white tiled floor, very fresh and clean. Good air and airflow inside. We had a bathroom as well as an en suite, full size fridge, modern dish washer, a top loader and dryer. Outdoor gardens designed and well kept. Private jetty. Between two resorts, so some outdoor conversation at night, no problem but potential* for a problem with wrong crowd. Fantastic location with short walk to tram/bus and the life of Surfers.
Dessy
Stayed 3 nights in Dec 2024
Verified
6/10 Okay
Denna
Dec 13, 2023
Liked: Cleanliness
Enjoyed our stay and the unit was in a good location unfortunately there were some repairs that had not been attended to, management advised they had not been reported by previous stays. Reported
to management unsafe powerpoint in master bedroom (handing out from wall), shower dripping constantly and Airconditioming not working which was rough in 30° temps along with broken outdoor furniture. Management were great when this was repoeted however due to day and time if areival repairs unable to be completed during our stay.
Denna
Stayed 4 nights in Dec 2023
Verified
10/10 Excellent
Daniel
Dec 12, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed, will most likely stay here again next holiday.
Daniel
Stayed 4 nights in Dec 2022
Verified
8/10 Good
Arian
Feb 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hopefully we will stay again soon
Arian
Stayed 4 nights in Feb 2025
Verified
8/10 Good
Salde
Dec 30, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place close to everything
Salde
Stayed 1 night in Dec 2023
Verified
6/10 Okay
Maria
Feb 14, 2025
Nothing unique about the place its ok.
Maria
Stayed 3 nights in Feb 2025
Verified
2/10 Terrible
Carlo
Jan 6, 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property looked nothing like the photos. It was dirty, old and stunk like mould. This place was an absolute nightmare and I can’t believe it’s still being rented as it does not meet minimum accommodation living standards. The hotel management are awful and basically scamming people. We left straight after checking in and stayed somewhere else.
I had no dishwashing liquid shower screen was broken and left to the side. Dryer wouldn’t work. We had no cooking utensils. My daughter was swimming in the pool when a worker decided to come and just start tipping chemicals in without asking her to hop out, this should be done when the pool is closed of a night. The same man entered our apartment to look at our dryer without us even being advised which made us feel a little uncomfortable they should have checked this either prior to us staying or when we had departed the property they were aware the dryer wasn’t working prior to us staying. I have never complained about a property until now and I camp in some pretty rough places which was more comfortable then this.
Lauren
Verified
4/10 Poor
Nicolas George's Moussa
Jan 30, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Property condition was below standard , furniture old, tv not working properly, no view from apartment, the river view is only for 3 apartment at front.
Property run down. No manager on site. When manager was there didn’t speak English or should I say could but preferred not to understand what we had to say. We had to leave as the qld boarder was getting closed so we only there for 5 days not 14 and manager took all money for 14 days from us. Not just for the 5 days. RUN DOWN full of back packers making a lot of noise ever night and dnt care about anyone else in the place. But once again no manager on site at all to call and talk to will never be staying there again and will be telling family and friends not to stay there as it is a joke . Places like this should not be on sights like this . They make it sound great but it was a place I would not ever want to stay in again
Verified traveler
Stayed 14 nights in Mar 2020
Verified
10/10 Excellent
Verified traveler
Jan 16, 2020
Liked: Cleanliness, amenities
Great place to stay and relax for a few days. Even better that the pool is right at your balcony.
I gave this rating because the place need a huge clean and many repairs. The water didn't drain properly in the dishwasher so it smelled terrible, under the couches and between the couch cushions was filthy - we removed handfuls of dirt and debris from the cushions and swept out loads of dirt from under + bottle tops, hair + pair of old thongs! Rug was dirty. The oven leaked out old oil onto the floor. The kitchen was ill equipped, particularly with no oven trays for baking. Broom was ancient + filthy, pool was murky + full of debris. Re maintenance, not all the security screens met their locks, the bedside lamp didn't work, the dryer only worked for about 20 minutes at a time then kept turning itself off, was cracked and broken and after 90 minutes still left clothes damp, the washing machine leaked and there were no toilet brushes. The tv was tiny and only had normal free to air, and the signal kept dropping out so we had to keep fiddling with the aerial to make it work. Beds were hard and uncomfortable and pillows were old, rooms had lots of plastered areas, scratches, black marks, general wear and tear. While some aspects were good, like the brief service we got at check in (we stayed over Xmas so no one there for most of it), the extra car park we were given, the location, quiet, the free wifi which was a decent speed and the full sized fridge, good ensuite and otherwise decent kitchen, the number and type of problems means we wouldn't stay there again. Absolutely dirty.
One of the worse apartments i even been to . Cockroach everywhere i took the pics and show it to the manager . Who herself is so filthy. Dirty carpet, dirty linen, smelly towel. My kids start vomiting at the middle of the night. My daughter got eye infection. I book it for week but only stay 1 night and get another apartment in the morning somewhere else. Stupid manager didn't even refund my money. Ww request her to take half for 1 night and return half she didn't agree .poor service never ever go there again. Waste of money.
Verified traveler
Stayed 5 nights in Dec 2019
Verified
6/10 Okay
Sanjeev
Nov 17, 2019
It was not as we were expecting as the room interior needs to be very much uplifted. Even the room cleanliness was not good.
The cutlery, plates and other equipments provided in kitchen is not satisfactory.
Sofas in the living room needs to be replaced. For our four days of stay and for four guests during that stay only one small bath soap and one roll of toilet paper was provided. Even the laundry soap liquid and dishwasher liquid also only one small sachet was provided in the room.
Would never stay again, room was very dirty, had to clean before we could use kitchen utensils,still blood on the fridge from last people,no curtains or blinds in the lounge and as we were on the bottom floor people could see in.cockroaches in and outside (hall).was given 3 towels between 4 people went and asked for more and was told I had to pay for it. Definitely did not look like what I saw online
pamela
Stayed 7 nights in Sep 2019
Verified
6/10 Okay
Verified traveler
Jul 17, 2019
Disliked: Staff & service
Rooms needed some cosmetic repairs e.g. damaged walls, doors.
3 of us stayed for 3 days -no information available on site or web page about whether any of the amenities are replenished during the stay e.g. toilet paper or washing powder, supplied 2 x teabags & 2 x coffee satchels -no sugar-we found out the next day that no one comes to the rooms -which meant having to go to a supermarket to get toilet paper etc.
the advertising of the rooms is very confusing as the room I booked on Wotif (called a deluxe Riverside Room) had photos when you clicked next to it that showed you looking from the deck over the pool and river, when I arrived I found that i had a room without a view in the middle of the place. Obviously they get to play on the name "Riverside" rather than the room actually being riverside as such. The crockery, cutlery, pots and pans badly need updating and Sharp knives need to actually be sharp, at lease enough to cut tomatoes etc, apart from that the room was nice and clean comfortable and user friendly, having two bathrooms is something they should advertise more as it was a definite bonus
close to everything. nice and quiet.good food outlets nearby.
Verified traveler
Stayed 3 nights in Mar 2019
Verified
6/10 Okay
Verified traveler
Feb 10, 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
liked how close it was to everything.disliked the fact the mattress protector was all torn apart and i was there for 9 nights and wasnt cleaned till the 5th or 6th day
Verified traveler
Stayed 9 nights in Jan 2019
Verified
6/10 Okay
Verified traveler
Jan 27, 2019
Disliked: Staff & service
Apartment is very average condition, small shower with Hot/Cold taps separated, carpet is so dirty and wet. It is very noisy at night with all kinds of tourist people acting lunatic, there is no rule to keep those people calm at all. I will not go back to this apartment ever again
Good location, suitable for four people either 4 adults or 2 adults and 2 kids NOT five. The lounge room area has no block out blinds so sun comes through and neighbors can see in. Blinds had a lot of visible mould.
Fold out lounge is only suitable for small children. Was provided no linen for 5th person had to chase management for this.
No blinds on the sliding door, told it was double coated tint so no one could see in and would block light. Have photos showing this not to be correct. Thin white sheet was drilled in as temporary last minute fix. All other units had blinds. Was told management would fix this but had to chase them at 9pm at night when we had three kids wanting to go to bed. It would be a great unit of blinds fixed in lounge dinning kitchen area.
Mould should be removed from all blinds.