0 stars Unlivable!! Gross! Never again!
Posted Oct 5, 2015
I arrived with my family at 3:30 pm for a week-end stay on Fri. Oct 2. Had prepaid through Expedia so expected a place that would be acceptable. The motel itself is located in what I would call "the seamy side" of Hastings near the fairgrounds and is not clean looking. When we opened the door to the room that was assigned we were struck with a very strong and unpleasant odor which smelled of insecticide of some sort. We found a cricket on its back with its feet in the air still kicking its life away from the insecticide and a fly crawling on the carpet as if it were so tired it couldn't fly. Room was musty and unpleasant. Since we had an appointment with family on the other side of town we left our luggage in the room and went to the family get-to-gether. We returned at 9:30 pm with the intention of asking the front desk for a refund back to Expedia but no one was on duty. Called the number taped to the front door of the office in case no one was there and was told to come down the street to another motel. Went down there to inform them we could not stay in the room and turned in our keys. Summary: room unfit for occupancy even by the insects, service availability and response non-existent, advertised amenities, did not experience or observe but am highly skeptical they are legitimate. Have looked at the manager's response to previous poor ratings. He is not believable. Go ahead and stay here at your own risk.
Comment from Hotel Management
Aug 14, 2016 by Mike, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued and we are sorry for the experience and your feedback provided to HK and Staff. Thanks and have a great day !!