4/10 很差
Loretta，Bellevue
与家人出行
2024 年 6 月 9 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were not friendly upfront n arrival. I told them who the reservation was under and from there the clerk said nothing besides giving me paperwork to sign and the key cards. Rooms were dirty and the bathroom vent was running. When I turned it off all I could smell was mold and a strong vinegar smell. Bed wasn’t made, shower the water barely came out because it was clogged with lime and white crusty stuff. Water leaked from under the toilet. Breakfast options were okay. Muffins were outdated, bread and bagels were extremely dry/crusty, no fruit but a fruit bowl, pancake machine didn’t work and the countertops were dirty. Hotel cleaning crew began knocking on the door at 8am wanting to come clean the room since we were checking out that day. We hadn’t even showered yet. I told them through the door and she just kept knocking louder until I answered.
I have stayed here before and it was so much better. Horrible experience. Will look for other options when needing to stay in Beatrice. Very disappointed.
Loretta
2024 年 6 月入住 1 晚