Grottoes Chalets

"It was. Good and a good price and location"

"Best breakfast ever; whenever we’re in Charlottesville, we always try to stay here. Beds are very comfortable; shower pressure great and the place is immaculate. This hotel is a true gem!"

"This is an excellent hotel. Spacious rooms, great amenities, and an outstanding rooftop restaurant and bar. "

"Aways a great stay on the downtown mall in C’ville! Stayed numerous times so it is a go to for us!"

"Ok so location perfect. Perfect ended there. 3rd floor room you heard all the traffic. Every engine rev, college kids being college kids. Pool area was just ok. Loud music, NO hot water! Who doesn't have hot water! Mezzanine is on the 2nd floor. No signage in elevators. Slowest elevators ever. No, won't stay there again"

"Great stay!"

"Hotel was in a good location and provided standard hotel accommodations. Staff was very friendly. "

"Clean room, nice staff. The rooms and TVs are dated, need upgrade."

"The resort was clean and quiet, which my family enjoyed since it wasn’t very busy. The condos are a little outdated and could use upgrades, so if you’re looking for luxury accommodations this may not be the best option. Also keep in mind that most amenities come with an extra cost very little is included besides the pool. We were given rec center passes, only to find out upon arrival that the arcade games still required additional payment. The restaurants were mediocre, and there aren’t many coffee options on-site. I ended up driving off the resort for coffee before realizing the market sells a small selection with a limited menu. The only other coffee shop was inside the water park, which you cannot access without purchasing water park tickets. We didn’t do many resort activities because most extras were overpriced. Instead, we chose to spend time at the mall and a spa off the property. Booking information for the spa on the website was unclear, especially regarding pricing. This was supposed to be a relaxing Mother’s Day getaway for my family. Unfortunately, the timeshare tour offered on our checkout date was not a pleasant experience. Had we known beforehand that this was a timeshare resort, we likely would have booked elsewhere and skipped the tour entirely. Once we declined purchasing a timeshare, the sales staff became noticeably rude. That being said, the general resort staff were friendly, helpful, and accommodating throughout our stay."