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Featured Image
Indoor pool, seasonal outdoor pool
Terrace/Patio
View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.5/5 Wonderful
266 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationMulong Lake3 min drive
Popular LocationSeven-Star Park10 min drive
Popular LocationLijiang Folk Customs Garden14 min drive
AirportGuilin (KWL-Liangjiang Intl.)47 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, River View

    4.3/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, River View
  • Deluxe Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, Terrace, Mountain View

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Terrace, Mountain View
  • Horizon, Room, 1 King Bed, River View

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Room, 1 King Bed, River View
  • Horizon, Room, 1 King Bed, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Room, 2 Twin Beds, River View

    5/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, River View
  • Deluxe Room, 2 Twin Beds, City View

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, City View
  • Executive Room, 2 Twin Beds, Terrace, Mountain View

    Room amenities

    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Terrace, Mountain View
  • Horizon, Room, 2 Twin Beds, River View

    Room amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds
    More detailsHorizon, Room, 2 Twin Beds, River View
  • Horizon, Room, 2 Twin Beds, City View

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsHorizon, Room, 2 Twin Beds, City View
  • Deluxe Family Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Family Room
  • Suite (Speciality)

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Speciality)
  • Presidential Suite

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite
  • Executive Suite, Multiple Beds

    Room amenities

    • City view
    • Sleeps 3
    • 3 King Beds
    More detailsExecutive Suite, Multiple Beds

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Guilin

Located in Guilin, Shangri-La Hotel, Guilin is in the city center and on the riverwalk. Lijiang Folk Customs Garden and Mulong Lake reflect the area's natural beauty and area attractions include Liu Sanjie Landscape Garden of Guilin and Guilin Chuanshan Scenic Resort. Spend some time exploring the area's activities, including golfing and golf lessons.
Visit our Guilin travel guide
View in a map
Popular Location

What's nearby

  • Mulong Lake - 3 min drive
  • Seven-Star Park - 10 min drive
  • Shan Hu - 11 min drive
  • Lijiang Folk Customs Garden - 14 min drive
  • Reed Flute Cave - 16 min drive

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 47 min drive

Restaurants

  • Li Cafe — 1 min walk
  • Shang Palace — 1 min walk

About this property

Shangri-La Hotel, Guilin

Family-friendly Guilin hotel in Guilin City Centre with 2 restaurants
2 restaurants, an indoor pool, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 439 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, refrigerators, and minibars.
Shangri-La Hotel, Guilin offers 439 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:00 AM: CNY 128 for adults and CNY 64 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Garden

Spa

  • 8 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 for adults and CNY 64 for children (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Hotel, Guilin Hotel
Shangri-La Hotel, Guilin Guilin
Shangri-La Hotel, Guilin Hotel Guilin

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Guilin and receive a full refund?
Yes, Shangri-La Hotel, Guilin offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Guilin cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Guilin?
As of Aug 6, 2020, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Guilin on Aug 12, 2020 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight.
What time is check-out at Shangri-La Hotel, Guilin?
Check-out is at noon.
Where is Shangri-La Hotel, Guilin located?
This family-friendly Guilin hotel is located on the riverwalk, within 2 mi (3 km) of Mulong Lake and Lijiang Folk Customs Garden. Seven-Star Park and Reed Flute Cave are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Shangri-La Hotel, Guilin

4.5
Wonderful
5 - Excellent
169
4 - Good
67
3 - Okay
23
2 - Mediocre
7
1 - Poor
0
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun time

Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Breakfast

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic, beautiful room. Great staff perfect service

Stayed 2 nights in Apr 2019

3/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2019