Featured Image Lobby Lobby Lobby Lobby Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Bathroom Bathroom Amenities Indoor Pool Fitness Facility Breakfast Area Restaurant Food and Drink Hotel Lounge Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Interior Detail Executive Lounge Hotel Entrance
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Get an overview of this hotelFamily-friendly Hamburg hotel in Hohenfelde, near Hamburger Kunsthalle


This family-friendly Hamburg hotel is located on the waterfront, within 1 mi (2 km) of Alster-Schwimmhalle, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 3 mi (5 km).

Hotel Features

Along with a restaurant, this hotel has an indoor pool and a health club. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and self parking.

Room Amenities

All 285 soundproofed rooms feature free WiFi and 24-hour room service. Other amenities available to guests include satellite TV, minibars, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crowne Plaza Hamburg - City Alster provides a health club and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 6857 square feet (637 square meters) include conference space. This family-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza Hamburg - City Alster has designated areas for smoking.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 6857 
  • Conference space size (meters) - 637 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Free WiFi 
  • Gift shops or newsstand 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 8 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 7 
  • Number of meeting rooms - 8 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Terrace 
  • Total number of rooms - 285 
  • Tours/ticket assistance 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Soundproofed rooms  

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Soundproofed rooms 
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Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Blue Marlin - This restaurant serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Free cribs (infant beds)!


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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The charges below are included in your overall room price:
  • Resort fee
The hotel resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • In-room bottled water
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: EUR 22 per person (approximately)
  • Self parking fee: EUR 19.50 per day
  • Pet fee: EUR 20 per pet, per night
  • Rollaway bed fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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