Get an overview of this hotelLuxury Hangzhou hotel in Xihu with 3 restaurants

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Business center

Location

Located in Xihu, this luxury hotel is within 3 mi (5 km) of Cai Shenmiao, National Wetland Museum of China, and Xixi Wetland Park. West Lake and Yellow Dragon Sports Center are also within 6 mi (10 km).

Hotel Features

Along with 3 restaurants, this hotel has a marina and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an indoor pool, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 72 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like sofa beds and dining areas. Guests will also find furnished balconies or patios, 24-hour room service, and minibars.

 Guest Highlights

  • Helpful staff

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Banyan Tree Hangzhou features a marina and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers an indoor pool, a spa tub, and a 24-hour fitness center. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Complimentary self parking is available on site.

  • Library 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Babysitting or childcare 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • Marina on site 
  • Business center 
  • Free breakfast 
  • Conference space 
  • Spa treatment room(s) 
  • Year Built 2009 
  • Tours/ticket assistance 
  • Meeting rooms 2 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Free parking nearby 
  • Hair salon 
  • Number of restaurants - 3 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Outdoor tennis court 
  • Spa tub 
  • Total number of rooms - 72 
  • 24-hour fitness facilities 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Free parking nearby

Room Amenities

  • Free bottled water 
  • Slippers 
  • Coffee/tea maker 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Room service (24 hours) 
  • Desk 
  • Furnished balcony or patio 
  • Free newspaper 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Hair dryer 
  • Bathrobes 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Digital TV service 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 
  • Free wired Internet 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor tennis court and a marina are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 10 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 690 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 690 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Banyan Tree Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel Hangzhou

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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