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New Ambassador Hotel

Photo gallery for New Ambassador Hotel

Primary image
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of New Ambassador Hotel

New Ambassador Hotel

3.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
88 Kwame Nkrumah Ave, Harare

Explore the area

  • Popular LocationAfrican Unity Square4 min walk
  • Popular LocationEastgate Centre6 min walk
  • Popular LocationHarare Gardens10 min walk
  • AirportHarare (HRE-Harare Intl.)13 min drive

Choose dates to view prices

About this area

Harare

New Ambassador Hotel is located in Harare. Eastgate Centre and Fife Avenue Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Harare Gardens and National Botanic Gardens. Looking to enjoy an event or a game while in town? See what's happening at Harare Sports Club or Rufaro Stadium.
Visit our Harare travel guideOpens in a new window
Map

What's nearby

  • African Unity Square - 4 min walk
  • National Art Gallery - 6 min walk
  • Eastgate Centre - 6 min walk
  • Harare Gardens - 10 min walk
  • Fife Avenue Shopping Centre - 16 min walk

Getting around

  • Harare (HRE-Harare Intl.) - 13 min drive

Restaurants

  • Monos - 8 min walk
  • Nando's - 10 min walk
  • Chop Chop - 14 min walk
  • Coimbra - 14 min walk
  • Mojo's Restaurant - 3 min drive

About this property

New Ambassador Hotel

3-star hotel with business center and 24-hour front desk
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. All 72 individually decorated rooms feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, living rooms, and TVs.
New Ambassador Hotel offers 72 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms and include desks. Satellite television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities
  • Separate living room

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Separate living room
  • Turndown service

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Harare
Harare
Free WiFi
Free WiFi
Family friendly
Family friendly
Hotel
Hotel
Guest rating 3.5+
Guest rating 3.5+
3 star
3 star

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ambassador Hotel New
New Ambassador
New Ambassador Harare
New Ambassador Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel Harare

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 15 out of 55 reviews
5 - Excellent 27%
Rating 4 - Good. 19 out of 55 reviews
4 - Good 35%
Rating 3 - Okay. 13 out of 55 reviews
3 - Okay 24%
Rating 2 - Poor. 7 out of 55 reviews
2 - Poor 13%
Rating 1 - Terrible. 1 out of 55 reviews
1 - Terrible 2%

3.8/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

3.1/5

Eco-friendliness
Write a review

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service
Okay 👌
Stayed 9 nights in Feb 2022

3/5 Okay

Stayed 1 night in Nov 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substantial Decline in Standards
I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
Stayed 1 night in Oct 2021