“The hvac system has been broken since July, according to the staff. Our first night there, it was 84 degrees in our room and it was uncomfortable trying to sleep. We finally were able to open one window about 4 inches, which helped, although the room remained hot. We understand that things happen, but this situation was ongoing and known about. We should have been told about this ahead of time so we could have chosen a different hotel and still had a positive outlook about Holiday Inn. As it is……
“The hvac system has been broken since July, according to the staff. Our first night there, it was 84 degrees in our room and it was uncomfortable trying to sleep. We finally were able to open one window about 4 inches, which helped, although the room remained hot. We understand that things happen, but this situation was ongoing and known about. We should have been told about this ahead of time so we could have chosen a different hotel and still had a positive outlook about Holiday Inn. As it is……
Karen