评分基于 1,245 条真实点评
4.7 客房清洁度
4.5 服务和员工
4.6 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2022年12月24日 发布在：Expedia
位置，员工态度非常好
酒店管理层的评论
2022年12月25日，回复：酒店管理层 James Breazeale, General Manager
Dear Bin, We appreciate the time you've taken to share your comments regarding your stay at Hyatt Place Houston / Downtown. We are glad you enjoyed your visit and appreciate your comments about all that our hotel has to offer visitors to Houston, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We wish you a Merry Christmas and look forward to your return visit!In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客 来自：Long Beach
发布日期：2024年6月18日 发布在：Expedia
Very great experience.
酒店管理层的评论
2024年6月19日，回复：酒店管理层 De'Lane
We sincerely appreciate the time you invested in sharing your feedback. It was truly a pleasure to have you as our esteemed guest, and we eagerly look forward to the opportunity of welcoming you back with the signature warmth and hospitality that characterizes the experience at Hyatt Place.
用户：真实旅客
发布日期：2024年6月18日 发布在：Expedia
Everything was great! Clean, mostly quiet, walking distance from food and entertainment. I will book again in the future.
酒店管理层的评论
2024年6月19日，回复：酒店管理层 De'Lane
We sincerely appreciate your feedback, and we are pleased to hear that you enjoyed your stay, It was a pleasure hosting you, and we eagerly look forward to the prospect of welcoming you back. Your smiling face will be a most welcome sight on your next visit. Thank you for choosing our establishment.
用户：真实旅客
发布日期：2024年6月18日 发布在：Expedia
Valet parking
酒店管理层的评论
2024年6月18日，回复：酒店管理层 General Manager
Dear Jose, Thank you for your feedback regarding your stay at Hyatt Place Houston / Downtown. We are glad you were able to take advantage of our convenient and friendly valet service. We want our guests to enjoy a relaxing stay, and this is just one of the ways we try to make the aspects of travel more comfortable for you. We will be sure to let our valet team know our guests think they are doing a great job. It was a pleasure having you here, and we hope to see you again soon.In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客
发布日期：2024年6月17日 发布在：Expedia
All the staff were great. Hotel was very clean. Would definitely stay again.
酒店管理层的评论
2024年6月18日，回复：酒店管理层 General Manager
Dear Scot, Thank you for choosing Hyatt Place Houston / Downtown and for sharing your feedback. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our well-kept property and impeccable service. We look forward to welcoming you back for another fantastic visit.In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客
发布日期：2024年6月17日 发布在：Expedia
Staff was very pleasant and room was comfortable
酒店管理层的评论
2024年6月18日，回复：酒店管理层 General Manager
Dear Monica, Thank you for sharing your feedback. We strive to provide a comfortable and enjoyable atmosphere, and we are delighted to hear that our well-maintained accommodations met your expectations. It is also a pleasure to read reviews complimenting our service and hospitality. We look forward to welcoming you back to Hyatt Place Houston / Downtown for another memorable experience.In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客
发布日期：2024年6月16日 发布在：Expedia
Only thing missing was a pool. Other than that it was perfect.
酒店管理层的评论
2024年6月18日，回复：酒店管理层 General Manager
Dear Mayra, Thank you for taking the time to share your feedback regarding your recent stay at Hyatt Place Houston / Downtown. While we are delighted to know that you enjoyed your overall expereince with us, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back soon.In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客
发布日期：2024年6月16日 发布在：Expedia
Staff was great but valet was amazing!!! Super friendly efficient. Overall 10/10
酒店管理层的评论
2024年6月17日，回复：酒店管理层 James Breazeale, General Manager
Dear Veronica, Thank you for posting your review of Hyatt Place Houston / Downtown. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your complimentary remarks, especially about our valet. We strive to provide an extraordinary guest experience in a contemporary, luxury setting, and we appreciate you acknowledging our efforts. It was a pleasure to have you as our guest, and we hope you will revisit us soon.In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客
发布日期：2024年6月13日 发布在：Expedia
酒店管理层的评论
2024年6月15日，回复：酒店管理层 James Breazeale, General Manager
Dear Patricia, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hyatt Place Houston / Downtown soon!In the spirit of hospitality, James Breazeale, General Manager
用户：真实旅客
发布日期：2024年6月12日 发布在：Expedia
Parking was terrible. The valet failed to move my care and I ended with up having to pay a parking ticket
酒店管理层的评论
2024年6月12日，回复：酒店管理层 GENERAL MANAGER
Dear Chadaye, Thank you for your candid review. We apologize for the valet issues you experienced during your stay. Your total satisfaction is always our top priority; therefore, we regret this is not what we showed you during your time with us. We appreciate your constructive feedback and hope we have the chance to make it up to you on a future visit.In the spirit of hospitality, James Breazeale, General Manager
